Customer Assistant - Cafe - Eclipse Park Maidstone

Marks & Spencer Plc; Penenden Heath; In loco; GBP 14.000 - 19.000; Part-time

Descrizione del lavoro

Marks & Spencer in Maidstone's store is looking for a hands-on café colleague for our M&S Café. You will be a brand ambassador, delivering warm, five-star service even when the cafe is busiest. You’ll use digital tools to take and fulfil orders quickly, keeping customers moving and satisfied.

You will maintain food safety standards and work as part of a high-performance team. Flexibility is essential and full-time hours may be requested during peak weeks in December; this role offers a

Mansioni

• Take and fulfil orders quickly using digital tools.
• Deliver warm, five-star service under pressure.
• Maintain impeccable food safety standards while juggling orders and queues.
• Act as a brand ambassador by recommending great food and drinks.

Conoscenze

Customer service

Food handling

Descrizione del lavoro

Work Pattern:
Sunday 10:15-16:15
Tuesday 10:00-15:00
Wednesday 10:00-15:00
Friday 10:00-15:00
Saturday 10:00-15:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture? meeting customer needs – no matter how hectic it gets.

Flexibility is also vital. (drag the same text)

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?