Customer Assistant - Cafe - Omagh

Marks and Spencer; Omagh; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Omagh is seeking a dedicated café assistant to work in our busy M&S Café. You will welcome customers, take orders, prepare food and drinks, and help keep service flowing during peak times.

You'll use our digital tools to take and fulfil orders quickly, maintain high food safety standards, and support colleagues to deliver five-star service. Flexibility and calm under pressure are essential as you adapt to busy periods and a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to thrive in a fast-paced store environment.
• Comfort using digital tools to take and fulfil orders.
• Awareness of basic food safety standards.

Responsibilities

• Welcome customers and take orders at the M&S Café.
• Prepare and serve food and drinks.
• Use digital tools to process orders quickly and accurately.
• Maintain cleanliness and food safety standards during busy periods.

Skills

Customer service

Teamwork

Fast-paced environment

Digital literacy

Tools

POS system

Job description

All the details

Work Pattern

Week1
Sun 12:30-16:30
Wed 11:00-15:00
Thurs 13:30-17:30
Week2
Mon 13:30-17:30
Wed 11:00-15:00
Sat 13:30-17:30

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?