Customer Assistant - Cafe - Eden High Wycombe

Marks and Spencer; High Wycombe; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking an energetic cafe assistant for the M&S Café, the heart of our store where customers recharge. This is a hands-on, high-pressure role demanding pace, composure under pressure and delivering five-star service.

You'll be digitally confident, using our tools to take and fulfil orders quickly, maintain impeccable food safety standards, support colleagues and adapt as needed to keep customers moving and satisfied.

Qualifications

• Being digitally confident is essential.
• Maintain high standards of food safety and hygiene.
• Deliver five-star service while managing queues and orders.
• Support colleagues to meet customer needs in a fast-paced environment.

Responsibilities

• Take and fulfil orders quickly using store tools.
• Keep customers moving and satisfied during peak times.
• Uphold impeccable food safety standards at all times.
• Work as part of a high-performing team to deliver great service.
• Be flexible and adapt to different shifts as needed.

Skills

Digital literacy

Customer service

Stamina under pressure

Teamwork

Job description

All the details

Sunday: 11:00-15:00
Monday: 11:00-15:00
Tuesday: 11:00-15:00
Wednesday: 11:00-15:00
Friday: 11:00-15:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Are you ready for it?