Customer Assistant - Cafe - Bristol Cabot Circus

Marks & Spencer Plc; West of England; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Zusammenfassung

Marks & Spencer plc in the United Kingdom is seeking a Café team member to join the heart of the store, delivering warm, five-star service during busy periods. You’ll be a brand ambassador, making great food and drink recommendations, using digital ordering tools, and ensuring the café runs smoothly under pressure with a focus on food safety and customer care.

The role requires flexibility across shifts, including weekends, and you’ll contribute to a friendly, high-energy team environment

Qualifikationen

• Digital confidence to use ordering tools and handle transactions efficiently.
• Food safety standards must be maintained at all times.
• Customer-focused approach with ability to deliver warm, five-star service.

Aufgaben

• Take and fulfill orders quickly using store tools.
• Maintain impeccable food safety standards and manage queues during busy periods.
• Be a brand ambassador for M&S Café, recommending food and drinks to customers.
• Support colleagues and contribute to a high-performance service culture.

Jobbeschreibung

Work Pattern

Week 1

Monday: 10:00–15:00
Tuesday: 08:00–13:00
Wednesday: 08:00–13:00
Thursday: 08:00–13:00
Saturday: 10:00–15:00

Week 2

Sunday: 11:30–16:30
Monday: 10:00–15:00
Wednesday: 08:00–13:00
Thursday: 08:00–13:00
Friday: 10:00–15:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?