Customer Advisor - Temporary

Pavers Ltd; Swanwick CP; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK footwear retailer is seeking a Customer Advisor for a part-time role at the East Midlands Designer Outlet. This temporary position involves providing excellent customer service, supporting store operations, and maintaining a safe work environment. Ideal candidates will exhibit a passion for sales and a strong attention to detail. The role offers a competitive hourly rate of £12.50, with opportunities for progression in a family-run business.

Benefits

Holidays that increase with service

Company Pension Contribution

Wellbeing Assistance

Enhanced Maternity, Paternity and Adoption Pay

Gym access

Multiple Retailer Discounts

Generous colleague discount scheme

Qualifications

• A 'can do' attitude and passion for customer service.
• Experience in a fast-paced retail environment is beneficial.
• Ability to work weekends and weekdays on a rota.

Responsibilities

• Provide tailored service to customers.
• Support store operations and organise deliveries.
• Maintain a clean and safe working environment.

Skills

Customer service

Sales

Team player

Multi-tasking

Attention to detail

Job description

Overview

The Vacancy: We have an exciting opportunity to join our Pavers team in East Midlands Designer Outlet, South Normanton working 16 hours over 4 days per week. This role will involve working weekends and weekdays on a rota basis. This is a temporary position for 9 months to cover maternity leave.

As a Customer Advisor, you're the heart of our stores. Not only will you provide excellent, tailored service to our customers, you'll be there to:

• Help our customers look & feel great
• Showcase our 'feel great footwear', that feels as great as it looks
• Support the operations of the store
• Organise deliveries
• Be involved in stock movements
• Maintain an organised, clean and safe working environment

Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a 'can do' attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

Required characteristics include: A team player, Self-awareness, A 'can do' attitude, A keen eye for attention to detail, Holds a passion for selling, And is a great multi-tasker.

If you feel this is the role for you, apply today.

About the Company

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan to fund her new business. She started small, selling shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981. As of September 2023, Jason Paver is the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman. Pavers Shoes has grown to be a UK leader in footwear with over 180 stores nationwide and brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain a growing, independent family-run business employing over 1,900 people. We were recognised as a 3Employer with 'World Class' workplace engagement and the '2nd Best Retailer to Work For' by Best Companies in November 2024.

Benefits

• Holidays that increase with service
• Company Pension Contribution
• Wellbeing Assistance through Retail Trust
• Enhanced Maternity, Paternity and Adoption Pay
• Gym
• Discounts — Multiple Retailer Discounts

What’s in it for you

• A competitive hourly rate of £12.50 (18+)
• PaSS training to increase your hourly rate to £13.00 (18+)
• Generous colleague discount scheme, some of which can be shared with your family and friends
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy — training at your fingertips
• Pavers Foundation — nominate a cause to receive a donation
• Wellbeing and financial support through RetailTRUST