Customer Adviser: Everyday Banking & Guidance

Newcastle Building Society; Denton; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Corporate bonus scheme

Pension scheme

Annual performance related pay reviews

Colleague mortgage scheme

Electric car salary sacrifice scheme

Life assurance

Income protection

Access to financial advisers

Discounts

Job summary

Newcastle Building Society in Denton is hiring a Customer Adviser to build strong relationships with local customers on the high street. You will greet customers, understand their financial needs, and support them with everyday banking services.

The role includes welcoming customers, taking deposits, opening savings accounts, processing transactions, and assisting in branch operations. A tailored 12-week training programme and opportunities to grow will help you flourish in the role.

Qualifications

• Excellent people skills and ability to build customer relationships.
• Strong listening skills and the ability to empathise.
• Natural team player who works closely with colleagues.
• Willingness to learn and develop new skills.

Responsibilities

• Open and set up tills at start of day.
• Take customer appointments.
• Process transactions at the counter.
• Assist in opening savings accounts and cashing up/closing.

Skills

People skills

Listening

Empathy

Team player

Job description

Newcastle Building Society in Denton is hiring a Customer Adviser to build strong relationships with local customers on the high street. You will greet customers, understand their financial needs, and support them with everyday banking services.

The role includes welcoming customers, taking deposits, opening savings accounts, processing transactions, and assisting in branch operations. A tailored 12-week training programme and opportunities to grow will help you flourish in the role.