Customer Account Specialist

Chase and Holland; Worksop; On-site; GBP 27,000; Full time

Job summary

A growing organisation in Worksop is seeking an enthusiastic Customer Account Specialist. You will play a key role in managing customer accounts, building strong relationships, and ensuring an excellent customer experience. The ideal candidate will have excellent communication skills and prior experience in account management or customer service. This position offers a competitive salary and a supportive work environment.

Benefits

Competitive salary

Company pension

Free parking

Health & wellbeing programme

Qualifications

• Previous experience in account management or customer service desirable.

Responsibilities

• Act as the first point of contact for customer account management matters.
• Collaborate with operations to ensure accurate management of customs documents.
• Build and maintain strong relationships with customers.

Skills

Excellent verbal and written communication skills

Strong organisational skills

Problem-solving

Job description

Overview

Customer Account Specialist - Worksop - £26,500

Chase & Holland are proud to be working with a growing organisation who are seeking an enthusiastic Customer Account Specialist to join their expanding team. This is a fantastic opportunity to play a key role in supporting and developing customer accounts, acting as the main point of contact to build strong, long-lasting relationships while ensuring an excellent customer experience.

Benefits

• Competitive salary
• Company pension
• Free parking
• Health & wellbeing programme

Responsibilities

• Act as the first point of contact for customer account management matters.
• Collaborate with operations to ensure accurate and timely management of customs documents.
• Build and maintain strong relationships with both customers and colleagues.
• Work closely with internal teams to ensure excellent service delivery.
• Communicate effectively and positively with all stakeholders.

Required Skills & Experience

• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A problem-solver with a proactive approach.
• Previous experience in account management, customer service, or a similar role is desirable.

Hours of Work

40 hours per week, Monday - Friday, on a 3-week shift rotation: 7:00AM - 3:30PM; 9:00AM - 5:30PM; 11:30AM - 8:00PM

If you are interested in finding out more about this exciting Customer Account Specialist opportunity, please click 'apply now'.

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT, and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire, and Lincolnshire