Customer Account Executive

Premier Foods; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading food company in the UK is seeking a Customer Account Executive for their Grocery division. This role involves managing key accounts, driving product launches, and collaborating with various teams. The ideal candidate will have strong negotiation skills, commercial awareness, and experience in an FMCG environment. Join a dynamic team that values creativity and collaboration.

Qualifications

• Experience in a customer account role, ideally in FMCG.
• Strong negotiation and relationship-building skills.
• Proactive mindset with commercial awareness.
• Experience working with retailer systems.
• Excellent communication and interpersonal abilities.
• Strong planning and critical thinking skills.

Responsibilities

• Support delivery of strategic plans and budgets.
• Manage P&L responsibilities for categories.
• Lead execution of joint business plans with Waitrose.
• Drive new product launches and range reviews.
• Conduct performance and quarterly business reviews.

Skills

Negotiation skills

Relationship building

Commercial awareness

Advanced Excel skills

Analytical thinking

Communication skills

Planning and time management

Critical thinking

Tools

SAP

Business Objects

Invest

Job description

Overview

Are you a commercially savvy professional with a passion for building strong customer relationships and delivering results? We’re looking for a Customer Account Executive to join our Grocery division and play a key role in managing one of our key accounts.

What you’ll be doing:

• Supporting the delivery of strategic plans and budgets aligned with corporate objectives.
• Managing P&L responsibilities and ensuring forecast accuracy for nominated categories.
• Leading the execution of joint business plans and promotional strategies with Waitrose.
• Collaborating cross-functionally with Marketing, Category, Finance, and Supply Chain teams.
• Driving new product launches, range reviews, and post-evaluation recommendations.
• Maintaining internal systems (SAP, Business Objects, Invest) and updating trackers.
• Conducting performance reviews and supporting quarterly business reviews.

Qualifications

• Experience working in customer account role ideally in FMCG
• Strong negotiation and relationship-building skills.
• Commercial awareness and a proactive mindset.
• Advanced Excel skills and analytical thinking.
• Excellent communication and interpersonal abilities.
• Experience working with retailer systems and cross-functional teams.
• Strong planning, time management, and critical thinking skills.
• Experience in managing promotional activity and compliance checks.

You’ll be part of a dynamic team that values creativity, collaboration, and continuous improvement. This is a fantastic opportunity to grow your career in a fast-paced, customer-focused environment.

About Premier Foods

A great British food company Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 13 manufacturing sites and offices up and down the country.

Many of our brands have been part of UK life for more than a century and you’ll find them in 90% of British households.

At Premier Foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.