Cruise Sales Manager - Swindon

Succeed Recruitment; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading travel industry company in Swindon seeks an experienced Cruise Sales Manager to lead a dynamic sales team. You'll be responsible for achieving sales targets, motivating staff, and driving performance through effective coaching. The ideal candidate will excel in communication and have a proven sales track record, fostering a positive work environment. This permanent full-time role offers a competitive salary of £50,000 plus bonus and benefits.

Benefits

Competitive salary

Annual bonus

Flexible working hours

Industry benefits

Qualifications

• Track record in achieving sales KPIs.
• Exceptional communication and interpersonal skills.
• Ability to adapt and embrace new strategies.

Responsibilities

• Oversee and manage the sales team performance.
• Deliver motivation and training to sales staff.
• Compile and analyze sales figures effectively.
• Ensure prompt response to customer inquiries.
• Evaluate sales success through feedback and monitoring.

Skills

Customer service excellence

Sales results delivery

Communication skills

Coaching and leadership

Adaptability to change

Resilience and motivation

Flexibility

Pressure management

Financial understanding

Job description

Cruise Sales Manager - Swindon

Salary and benefits £50,000 plus bonus & excellent benefits Contract length Permanent, Full time Locations Wiltshire, Swindon

Are you a seasoned Sales Manager seeking your next career move?Our well known client, a top UK cruise specialist company, are looking for a skilled Sales Manager to join their dynamic Cruise Management team. You’ll oversee, manage and lead the sales team, together with the other Sales Managers, ensuring daily performance targets are achieved to maximise company profit.

Their ideal candidate will excel in sales, adept at coaching and leading by example. They will possess exceptional communication skills, fostering an environment of inspiration and collaboration with a positive and resilient mindset.

On offer is a competitive salary of £50k + up to 5% annual bonus + industry benefits. This is an office based role in Swindon and requires flexible working hours.

If this role is of interest to you, please press the apply online button now!

Role of Sales Manager

• Achieve company sales KPI’s through the successful conversion of enquiries.
• Prepare, deliver and motivate sales staff for the day ahead
• Ensuring a prompt response to inbound telephone and email enquiries.
• Compiling and analysing sales figures – daily, weekly and monthly.
• Collecting customer feedback and market research.
• Feedback to the Product Department on calls received and obstacles which you have had to overcome.
• Attend “bridging” meetings to share information with other departments to benefit the resul
• Constantly evaluate success of the sales team through call listening and feedback on success and development areas.
• Monitoring individual’s and team’s QA, and error scores with an eye for accuracy.
• Report on staff attendance, absence, and completion of Return‑to‑Work meetings.

Skills required for the role

• Ensure highest level of service provided to deliver an exceptional customer journey.
• Proven track record in delivering sales results to company KPI’s.
• Excellent communication skills both written and verbal, with strong interpersonal skills.
• Be able to demonstrate and analyse open, sell and close processes in line with Company expectations and deliver sales structure coaching where needed.
• Embrace change when new strategies are introduced by the business.
• Always maintaining a high motivation and positive atmosphere within the sales office.
• A confident, resilient individual with a friendly, approachable personality.
• The ability to be flexible, decisive and quick-thinking.
• Self‑motivated with a positive outlook and a clear focus on high quality and business profit.
• Able to work extended hours on occasions when required.
• Ability to work well under pressure.
• Able to understand profit and loss calculations and basic business finance, e.g. gross margin percentages and calculations
• Experience within the travel industry – desirable

If you’re interested in learning more about this Cruise Sales Manager role, please press the apply online button now!