CRO Consultant

REO Digital; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading customer experience agency in the UK seeks a CRO Consultant to join their dynamic team. You will work closely with clients and internal teams to execute optimization strategies, ensuring the delivery of strong ROI. Candidates must have excellent communication skills, project management experience, and knowledge of UX/UI principles. The role offers flexible hours, remote working options, and a range of benefits including 30 days holiday and personal development budget.

Benefits

Flexible hours

Remote working

30 days holiday including birthday off

5% pension contributions

Personal development budget

Birthday gift

Mobile phone reimbursement

Qualifications

• Proven project management experience required.
• Excellent communicator who can adapt style based on audience.
• Detail-oriented and commercially aware.
• Experience of using AB testing tools for analysis.

Responsibilities

• Act as the client's primary point of contact for day-to-day activities.
• Lead weekly status calls and provide insights for optimization.
• Translate hypotheses into briefs for design teams.
• Manage workload using agile methodologies.

Skills

Project management

Communication

Problem solving

Time management

Knowledge of optimization, UX and UI

Experience with AB testing tools

Tools

Google Analytics

Adobe Analytics

Content Square

Job description

Do you want to work for one of the leading customer experience agencies in the UK, working alongside the industry's top talent where you will have the opportunity to learn and grow professionally?

We are growing and we need a CRO Consultant to join our market leading team. You will be a member of the CRO team working with leading brands across a variety of industries.

Skills, knowledge & experience

As an Optimisation Consultant you will be working closely with our clients and internal teams to successfully deliver optimisation initiatives. In conjunction with each client, you will be leading and executing their optimisation strategy. You will gather requirements, conduct analysis and deliver an agreed strategy that will deliver the expected client outcomes.

You will:

• Act as the clients primary point of contact for day-to-day activities.
• Lead weekly status calls and strategy sessions and provide insights, ideas and results that will inform future optimisation activities.
• Ensure that all activities deliver against the clients objectives and deliver a strong ROI
• Translate hypotheses into clear briefs for designers and solutions engineers.
• Manage workload and deadlines through use of agile methodologies including stand ups, Kanban board and weekly planning meetings.

Requirements & Personal Characteristics

• Takes initiative and able to work independently (remotely)
• Problem solving skills and presence of mind
• Proven experience in time management of complex and varied tasks
• Proven project management experience
• Excellent communicator with the ability to adapt communication style based on the audience
• Positive approach and body language
• Naturally curious with desire for self-development
• Be detailed orientated
• Have commercial awareness
• Be interested in project management
• Have knowledge of optimisation, UX and UI
• Experience of using AB testing tools for analysis
• Knowledge of analytics and DXP solutions, such as GA,Adobe Analytics and Content Square
• Enjoy working in cross function teams

Benefits

• Flexible hours
• Remote working
• Sociable, friendly team
• 30 days holiday, including your birthday off and 3 days over Christmas.
• Great pension contributions of 5%
• Personal development budget
• Birthday gift
• Mobile phone reimbursement