CRM Manager: Microsoft Dynamics | Hybrid in Leeds

Michael Page; Leeds; Hybrid; GBP 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Hybrid work schedule

Zusammenfassung

Michael Page is seeking a CRM Manager for a Leeds-based D2C brand. You will oversee daily management and optimisation of the CRM across campaigns to drive customer engagement and retention.

Lead data-driven initiatives using Microsoft Dynamics 365, collaborate with marketing and product teams, monitor performance and ensure compliance with data privacy regulations while identifying upgrades to boost efficiency.

Qualifikationen

• 3-4+ years experience in a CRM/marketing automation role.
• Experience with Microsoft Dynamics 365 is essential.
• Experience in B2C/D2C industries is desirable.
• Strong analytical and collaboration skills.
• Knowledge of data protection regulations.

Aufgaben

• Manage and maintain the company's CRM systems to ensure effective functionality.
• Analyse customer data to identify trends and opportunities for business improvement.
• Collaborate with cross-functional teams to align CRM strategies with broader business goals.
• Develop and implement campaigns to improve customer engagement and retention.
• Provide training and support to staff on CRM tools and best practices.
• Monitor CRM performance metrics and prepare regular reports for key stakeholders.
• Ensure compliance with data protection and privacy regulations.
• Identify and recommend system upgrades or changes to enhance efficiency.

Kenntnisse

CRM systems

Microsoft Dynamics 365

Data analysis

Cross-functional collaboration

Autonomy

Compliance knowledge

Tools

Microsoft Dynamics 365

Jobbeschreibung

Michael Page is seeking a CRM Manager for a Leeds-based D2C brand. You will oversee daily management and optimisation of the CRM across campaigns to drive customer engagement and retention.

Lead data-driven initiatives using Microsoft Dynamics 365, collaborate with marketing and product teams, monitor performance and ensure compliance with data privacy regulations while identifying upgrades to boost efficiency.