CRM Manager

Blue Legal; West Midlands; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading law firm in the UK is seeking a CRM Manager to implement a new CRM system and support client development efforts. The ideal candidate will have prior experience in a CRM role within professional services, proficiency in Microsoft applications, and strong data management skills. This position is crucial for enhancing the firm's marketing and client management strategies.

Qualifications

• Previous experience in a CRM focused role.
• Experience in a professional services firm.
• Excellent Microsoft skills: Outlook, Word, and PowerPoint.
• Strong data management and analysis capabilities.
• Ability to quickly learn unfamiliar software.

Responsibilities

• Work on rolling out a new CRM system with the BD Director and Head of Digital.
• Collaborate with key stakeholders to improve marketing and sales efforts.
• Assist in CRM website and email marketing integrations.
• Help in customizing and developing CRM systems and processes.
• Continuously improve training programs on CRM systems.
• Challenge and improve existing CRM processes for team efficiency.

Skills

CRM experience

Data management

Data analysis

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Blue Legal are delighted to present an excellent opportunity to join one of the UK’s leading national law firms. They are looking for a CRM Manager to join their team, this role will play a pivotal part in the implementation of a new CRM system and work closely with the Head of Digital and BD Director. This role will then support the firms overall strategic client development and growth programme.

The Responsibilities:

• Work closely with the BD Director and Head of Digital to roll out a new CRM system.
• Collaboratively working with key stakeholders and users across the organisation to improve the firms marketing, sales and client management efforts through use of insights, data analytics and reporting’s.
• To work closely with the head of Digital on CRM website and email marketing integration
• Assist the Director of BD and Head of Digital with the customisation and development of the firms CRM systems and processes.
• To continuously improve training programmes: gather innovative uses of the firms CRM systems.
• Support and constructively challenge existing CRM processes, making recommendations that will increase the team efficiency.

The Candidate:

• Previous experience working in a CRM focussed role.
• Experience of working in a professional services firm.
• Excellent Microsoft skills: outlook, Word and PowerPoint.
• Data management and data analysis skills
• Proven ability to learn to use unfamiliar software’s and systems quickly.

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

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Blue Legal
70 Gracechurch St
London
EC3V 0HR
United Kingdom

0207 118 3003

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