CRM Lead - Hybrid | Personalised Student Recruitment

Sheffield Hallam University; Sheffield; Hybrid; GBP 41,000 - 46,000; Full time

Job summary

Sheffield Hallam University is looking for a CRM Manager to lead the design and delivery of personalized CRM journeys within Microsoft Dynamics. The role sits in the Student Recruitment Marketing team and focuses on creating targeted communications that align with recruitment objectives.

Working in a hybrid pattern (3 days remote) in Sheffield, you will partner with cross-functional teams to maintain data quality, support GDPR compliance, and drive innovative ways of engaging prospective

Responsibilities

• Develop and optimise CRM campaigns and customer journeys in Microsoft Dynamics.
• Collaborate with Student Recruitment Marketing and Digital Technology Services to ensure data quality and GDPR compliance.
• Provide training and guidance on CRM best practices.
• Troubleshoot CRM issues and oversee system development.

Job description

Sheffield Hallam University is looking for a CRM Manager to lead the design and delivery of personalized CRM journeys within Microsoft Dynamics. The role sits in the Student Recruitment Marketing team and focuses on creating targeted communications that align with recruitment objectives.

Working in a hybrid pattern (3 days remote) in Sheffield, you will partner with cross-functional teams to maintain data quality, support GDPR compliance, and drive innovative ways of engaging prospective