CRM Lead - Email & Journeys, Hybrid Role

Forward Role; Slough; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading e-commerce brand in the lifestyle sector is seeking an experienced CRM Manager to drive their customer engagement strategies. This role offers the opportunity to influence the CRM strategy from the ground up and work with a talented marketing team. The ideal candidate should have a strong background in data-driven CRM management, with experience in email marketing and customer journey optimization. This is a hybrid position based in the United Kingdom.

Qualifications

• Proven experience in CRM management and email marketing.
• Strong analytical skills for data-driven strategies.
• Experience with automation in customer journeys.

Responsibilities

• Own daily CRM activity across email and automated journeys.
• Build multi-channel customer journeys.
• Lead a CRM team and collaborate with marketing.

Skills

Data-driven decision making

Email marketing

Customer journey optimization

Team leadership

Job description

A leading e-commerce brand in the lifestyle sector is seeking an experienced CRM Manager to drive their customer engagement strategies. This role offers the opportunity to influence the CRM strategy from the ground up and work with a talented marketing team. The ideal candidate should have a strong background in data-driven CRM management, with experience in email marketing and customer journey optimization. This is a hybrid position based in the United Kingdom.