CRM Growth & Retention Lead

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecoms company is seeking a CRM Manager to join their team in the United Kingdom. The role involves managing customer relationships to increase retention and satisfaction. The ideal candidate will have experience in customer base management, particularly in telecoms or subscription industries, and possess strong analytical skills. This position offers the chance to shape customer engagement strategy and contribute to long-term success.

Qualifications

• Proven experience in customer base management, CRM, or retention marketing, ideally within telecoms, utilities, or subscription-based industries.
• Strong analytical skills.

Responsibilities

• Own the performance of our existing customer base.
• Ensure customer retention and satisfaction.

Job description

A leading telecoms company is seeking a CRM Manager to join their team in the United Kingdom. The role involves managing customer relationships to increase retention and satisfaction. The ideal candidate will have experience in customer base management, particularly in telecoms or subscription industries, and possess strong analytical skills. This position offers the chance to shape customer engagement strategy and contribute to long-term success.