CRM & Clienteling Executive - Luxury Beauty

CHANEL; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading luxury beauty brand is seeking a CRM & Clienteling Executive for their Harrods location. In this role, you will be responsible for instilling CRM culture and assisting Sales Consultants in building long-term client relationships. The ideal candidate should have expertise in digital tools, strong communication skills, and experience in client development. This position offers competitive benefits and the opportunity to work with an iconic brand known for its innovative legacy.

Benefits

Private Medical Insurance

Pension

Employee Discounts

Service Awards Programme

Qualifications

• Good understanding of luxury beauty retail landscape.
• Experience in a client-facing role.
• Ability to work autonomously and manage time effectively.

Responsibilities

• Assist Sales Consultants in building client relationships.
• Develop and execute clienteling action plans.
• Drive sales performance and achieve targets.

Skills

Client development

Digital proficiency

CRM expertise

Strong organisation skills

Effective communication

Tools

Microsoft Office Suite (Excel, PowerPoint, Word)

Power BI

Microsoft PowerPoint

Microsoft Word

Job description

A leading luxury beauty brand is seeking a CRM & Clienteling Executive for their Harrods location. In this role, you will be responsible for instilling CRM culture and assisting Sales Consultants in building long-term client relationships. The ideal candidate should have expertise in digital tools, strong communication skills, and experience in client development. This position offers competitive benefits and the opportunity to work with an iconic brand known for its innovative legacy.