Crisis & Triage Mental Health Practitioner (Associate)

East London NHS Foundation Trust; Mile End; On-site; GBP 26,000 - 30,000; Full time

Job summary

A UK-based healthcare provider is seeking an Associate Mental Health Practitioner in Mile End. This role involves supporting patients in crisis, managing calls and messages, and ensuring high-quality care through teamwork and adherence to policies. The ideal candidate will possess strong communication skills and the ability to handle complex mental health situations. The position emphasizes the importance of crisis management and offers the opportunity to make a meaningful impact on patients' lives.

Qualifications

• Ability to handle crisis calls and text messages from patients with mental health needs.
• Demonstrate robust assessment and risk management skills.
• Provide high quality support under supervision.

Responsibilities

• Take calls and messages from patients and carers regarding mental health needs.
• Triage communications to appropriate professionals.
• Provide crisis support and develop safety plans under guidance.

Skills

Communication skills

Crisis management

Assessment skills

Decision making

Interpersonal skills

Job description

A UK-based healthcare provider is seeking an Associate Mental Health Practitioner in Mile End. This role involves supporting patients in crisis, managing calls and messages, and ensuring high-quality care through teamwork and adherence to policies. The ideal candidate will possess strong communication skills and the ability to handle complex mental health situations. The position emphasizes the importance of crisis management and offers the opportunity to make a meaningful impact on patients' lives.