Credit Controller, Private Patient and Overseas Services

NHS; Oxford; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare trust in the UK is looking for a full-time Credit Controller for the Private Patient Services in Oxford. The role involves managing debt and cash collection while ensuring financial integrity within the NHS framework. Candidates should have a finance background with supervisory experience and a degree level education. This position offers competitive salary and a combination of on-site and remote work opportunities.

Qualifications

• Degree Level Education or equivalent experience.
• Supervisory Experience required.
• Experience in Debt Collection and Finance Roles necessary.

Responsibilities

• Lead and manage the team responsible for debt and cash collection.
• Ensure timely income receipt from self-paying private patients and insurers.
• Maintain financial integrity of the Commercial Directorate.

Skills

Debt Collection

Finance Roles

Supervisory Experience

Compucare System

Performance Reporting

Ability to work under initiative

NHS experience

Insurer Contracts

Education

Degree Level Education or equivalent experience

Job description

Credit Controller, Private Patient and Overseas Services

The closing date is 03 December 2025

Oxford University Hospitals NHS Foundation Trust has a vacancy for a full time Credit Controller for the Private Patient Services based at the Unipart Building at Cowley. This is a fantastic opportunity if you are looking to develop your finance career within the private patient field and within an NHS organisation.

The Private Patient Finance team are based at Unipart House in Cowley. There is a work pattern of 3 days per week in the office, working base at Unipart and other trust sites, then an option to work 2 days from home.

Main duties of the job

The post holder will lead and manage the team responsible for debt and cash collection. The post holder will play a crucial role in managing and maintaining the financial integrity of the Commercial Directorate by ensuring the efficient collection of debts and managing outstanding accounts.

You will work closely with self-paying private patients, insurers, other debt agencies and external stakeholders to ensure that income is received in a timely manner and that all financial transactions are accurately processed in line with NHS financial policies.

The post holder will be highly motivated, knowledgeable about the private practice business, have an excellent attention to detail with a focus on accuracy, and the ability to work efficiently.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals – the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals – Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Job responsibilities

Please see attached job description for full details of the role and the person specification.

Advert may be closed early depending on number of applications received.

Please contact Catherine Kenchington, Head of Private Patient and Overseas Services for an informal chat about the role at [e-mail] or 07776 692430.

Person Specification

Qualifications and Experience

• Degree Level Education or equivalent experience
• Supervisory Experience
• Experience in Debt Collection and Finance Roles
• Ability to work under your own initiative
• Experience with Compucare System
• Experience in Activity and Performance Reporting
• NHS experience
• Experience with Insurer Contracts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Unipart [3 days] and Working from Home option [up to 2 days]

£31,049 to £37,796 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-COR-7407243

Job locations

Unipart [3 days] and Working from Home option [up to 2 days]