Credit Controller (on-site)

Technogym USA United States; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness solutions company in Bracknell seeks a full-time Credit Collection Specialist. The role entails managing complex ledgers, ensuring timely collections, maintaining customer relationships, and achieving recovery targets. Ideal candidates should have strong Excel skills, knowledge of CRM and ERP systems, excellent communication abilities, and a detail-oriented approach. The position offers competitive salary and a variety of employee benefits including annual leave and medical insurance.

Benefits

Competitive salary

Annual bonus scheme

Private Medical Insurance

25 days annual leave

Free premium Italian coffee

Corporate Wellness Programme

Qualifications

• Exceptional communication skills with the ability to build and maintain trusted relationships.
• Strong attention to detail and strong analytical skills required.
• Credit management and credit collection techniques experience.

Responsibilities

• Achieve overdue recovery targets through a structured and methodical approach.
• Contact business customers regarding their accounts for collection.
• Proactively manage customer accounts for timely payment.

Skills

Strong Excel and reporting skills

Exceptional communication skills

Attention to detail

Knowledge of CRM management

Credit management techniques

Analytical skills

Tools

SAP

ERP systems

Salesforce

Job description

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Your Role

The opportunity has arisen for an experienced and competent full-time Credit Collection Specialist to join Danica and the team in our Bracknell UK Head Office (please note this role is 100% on-site).

The role involves managing your own complex ledger chasing payments, maintaining up-to-date CRM information and maintaining strong customer relations. SAP experience highly is desirable it is not an essential pre-requisite if you are curious systems savvy and experienced with ERP systems.

We work with a wide variety of customer and industry types alongside offering a variety of payment and leasing options. The complexity of this alongside working on a segment specific ledger would suit a candidate with very high attention to detail, strong relationship building, strong investigative/problem‑solving skills and a resilient positive attitude. You will be pro‑active and have a structured and methodical approach to payment/overdue recovery. Experience with Excel and an affinity for reporting alongside an account management approach will complete the profile.

If credit control is in your DNA and you enjoy working in a close passionate team look no further!

Your Impact

• Achieve overdue recovery targets through a pro‑active structured and methodical approach
• Contact business customers/clients by phone, email or mail regarding their accounts and be responsible for ensuring the collection of past‑due accounts
• Proactively manage customer accounts to ensure timely collection of past‑due balances
• Ensure barriers to payment are quickly identified and mediated
• Develop and maintain a successful partnership with customers, sales and other office teams
• Manage stopped accounts up to litigation
• Maintain accurate credit files and collection files
• Reconciliation and resolution of complex accounts
• Build and maintain strong relationships with the sales force and leasing/credit partners
• Maintain constant up‑to‑date CRM information
• Identify and action continuous improvement

About You

• Strong Excel and reporting skills
• Organised with strong attention to detail and strong analytical skills required
• Exceptional communication skills with the ability to build and maintain trusted relationships
• Knowledge of CRM management; previous experience with Salesforce is a plus
• Knowledge of ERP systems and database functionalities; SAP is highly desirable
• Knowledge and management of financial solutions
• Credit management and credit collection techniques
• Financial and economic skills and expertise
• Long‑term customer relationship management skills
• A passion for sports, fitness and wellness

Our offering

• Competitive salary
• Annual bonus scheme
• High‑end and up‑to‑date tools to do the job well
• On‑site premium showroom (also the staff gym!)
• 25 days annual leave (increasing further with long service) plus UK Bank Holidays
• Free parking
• Free premium Italian coffee
• Pension and Life Assurance scheme
• Private Medical Insurance
• Corporate Wellness Programme and wellness benefits
• Retailer discounts portal and partner benefits
• Employee Assistance Programme
• Product employee purchase scheme
• Comprehensive induction programme
• Promoting from within is our first priority
• Amazing people!

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Key Skills

Administration, Credit Control, Copy Editing, EMC, Back Office Support

Employment Type : Full Time

Experience : years

Vacancy : 1