Credit Controller

Quooker UK Ltd; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Quooker UK Ltd is seeking an enthusiastic Credit Controller to join their team in Manchester. This role focuses on managing debtor accounts, ensuring timely payments, and collaborating across departments. Candidates should possess strong problem-solving skills, experience in finance-related roles, and proficiency in Microsoft Excel.

Benefits

FREE lunch

FREE Quooker for your kitchen

Unmatched maternity and paternity packages

Pet friendly workplace

Qualifications

• Previous experience in credit control or finance-related role.
• Proficient in Microsoft Excel.
• Ability to manage multiple accounts.

Responsibilities

• Manage a portfolio of debtors ensuring timely payments.
• Follow up on overdue accounts with professional communication.
• Resolve non-payment issues promptly.

Skills

Microsoft Excel

Organisational skills

Interpersonal skills

Problem solving

Communication

Job description

We’re more than a brand—we’re a revolution. Quooker introduced the world’s first 100-degree boiling water tap in the 70s, and since 2006, we’ve been transforming kitchens across the UK and Ireland. Our taps deliver instant boiling, chilled, filtered, and sparkling water—all at the touch of a button.

With over 650,000 installations and appearances on shows like MasterChef, Bake Off, and Grand Designs, we’ve made our mark as innovators in style, practicality, and safety. We’re also proud to have been named a Sunday Times Top 100 Best Place to Work for two years running, ranking #1 for Employee Wellbeing. In 2024, we were named Outstanding Employer of the Year and shortlisted for Outstanding Commitment to Equality, Diversity & Inclusion.

If you’re looking for a company that values its people as much as its products, you’ve found it.

The Role

We’re on the lookout for an enthusiastic and proactive Credit Controller to join our dynamic team in Central Manchester. In this role, you’ll be the go-to person for managing debtor accounts, securing payments, and collaborating with colleagues across departments to ensure seamless operations.

Location: Manchester

Reporting to: Head of Credit Control

Key Responsibilities:

Managing a portfolio of debtors ensuring timely payments

Follow up on overdue accounts with professional and persistent communication

Handle payment related queries from private clients and trade accounts

Ensure all accounts adhere to agreed payment terms

Investigate and resolve non-payment issues promptly

Make outbound calls to secure payments while building positive client relationships

Process payments through our online system with accuracy and efficiency

About you:

You’re a natural problem solver who thrives in a fast-paced environment. You understand that credit control is more than chasing numbers—it’s about building relationships and finding solutions.

What We’re Looking For:

Experience: Previous experience in credit control, accounts receivable, or a finance-related role

Skills: Proficiency in Microsoft Excel and other relevant software, coupled with excellent organisational skills

Attitude: A results driven mindset with the ability to handle multiple accounts and prioritise effectively

Communication: A confident, professional telephone manner and strong interpersonal skills

Flexibility: The ability to adapt and problem solve in a fast changing environment

Empathy & Resilience: You approach difficult conversations with professionalism and care, ensuring the best outcomes for all parties.

Why Join Us?

At Quooker, you’re not just joining a team—you’re joining a culture of innovation, collaboration, and growth. Here’s what you can look forward to:

Above Industry Pay: We value your skills and expertise with a competitive salary

Industry Leading Benefits: Including FREE lunch, a FREE Quooker for your kitchen, unmatched maternity and paternity packages, a pet friendly workplace, and so much more

Career Progression: Opportunities to grow and develop within the company

A Winning Culture: Be part of an award-winning workplace that values wellbeing, diversity, and equality

Ready to Make Your Mark?

If you’re passionate about what you do, driven to succeed, and excited to be part of a forward-thinking company, we’d love to hear from you. Apply today and start your journey with Quooker, send us an email at [e-mail] with your CV and cover letter. We look forward to hearing from you soon!