Credit Controller

Axon Moore; Macclesfield; Hybrid; GBP 30,000; Full time

Job summary

A reputable business in Macclesfield seeks a proactive Credit Controller to join their finance team. The role involves managing sales ledger and debt collection, ensuring timely invoice collection, and building strong relationships across the business. The ideal candidate will show assertiveness, excellent communication skills, and experience in credit risk management. Employees enjoy a hybrid working environment along with a comprehensive benefits package, including health plans and generous leave policies.

Benefits

Health Cash Plan

Gym memberships

Enhanced illness support

3% employer pension contribution

Up to 27 days holiday plus bank holidays

Volunteering day

Qualifications

• Knowledge of credit risk management and debt recovery procedures is essential.
• Proven experience in a Credit Control or Accounts Receivable role.
• Ability to manage time effectively and work to deadlines.

Responsibilities

• Ensure timely collection of invoices through effective communication.
• Proactively chase overdue payments via phone, email, and written correspondence.
• Prepare aged debt reports and highlight potential bad debts.

Skills

Credit risk management

Strong communication skills

Negotiation skills

Microsoft Excel

Accounting systems

Time management

Job description

Axon Moore is delighted to be working with a highly regarded business based in Macclesfield to recruit a Credit Controller into their growing finance team.

This role is ideal for a proactive and personable Credit Controller with strong experience across sales ledger management and debt collection. The successful candidate will be confident and naturally assertive, able to challenge professionally when required while still maintaining positive working relationships. They will also be comfortable managing their own workload.

The business has an excellent reputation in the market, with an extremely low staff turnover - employees who join tend to stay for the long term. You'll be joining a growing, well established company with supportive managers, friendly teams, and a strong benefits package, offering genuine stability and progression.

Location: Macclesfield + Hybrid

Salary: Circa £30,000

Main Duties

• Ensure timely collection of invoices through effective communication channels with a focus on ensuring sales ledger management
• Sending invoices and statements
• Liaising with wider business and relationship managers to resolve enquiries and complaints
• Proactively chase overdue payments via phone, email, and written correspondence
• Assisting with the maintenance of direct debit system
• Ensuring receipts are matched within accountancy package and potential issues raised in a timely manner
• Analysis of overdue accounts
• Prepare aged debt reports and highlight potential bad debts
• Internal reporting of weekly and monthly KPIs
• Build positive working relationships both internally and externally
• Develop both financial knowledge and software skills
• Negotiate payment plans where necessary and escape high‑risk accounts
• Support account manager with day to day administration
• Perform full due diligence checks
• Manage and respond to inbox enquiries and requests, coordinating relevant response (both written and verbal) within agreed time frames
• Working closely with the wider business

Person Specification

• Knowledge of credit risk management and debt recovery procedures
• Proven experience in a Credit Control or Accounts Receivable role
• Strong communication and negotiation skills with an assertive personality
• Competent in Microsoft Excel and accounting systems
• Ability to manage time effectively and work to deadlines in an agile environment
• Able to work independently and autonomously

Benefits

• Health Cash Plan (optical, dental, physio), virtual GP, therapy, prescriptions & referrals
• Gym memberships, in‑office massages, health MOTs, meditation & Pilates
• Enhanced illness & bereavement support, occupational health & vocational rehab
• 3% employer pension contribution, income protection (up to 5 years), life assurance (3x salary)
• Fertility leave, enhanced caregiver leave, up to 6 months shared parental leave at full pay, dependency leave
• Up to 27 days holiday plus bank holidays/TOIL, birthday off, volunteering day
• Shopping, entertainment, gym & lifestyle discounts
• Regular social events, reward & recognition, company offsites & celebrations
• Cycle to Work scheme
• Mental Health First Aiders, Employee Assistance Programme, free counselling & fast‑track GP access

IND1