Credit Control & Collections Associate

ENGIE; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading energy company is seeking a Credit Control & Collections Associate based in Leeds. This hybrid position requires managing outstanding receivables, negotiating payment plans, and ensuring financial health while supporting sustainability goals. Ideal candidates will have at least 2 years of credit control experience, strong communication skills, and proficiency in Microsoft Office. Engage in meaningful work that contributes to environmental impact and join a diverse team committed to making a difference.

Benefits

Competitive salary

Performance-based incentives

Professional growth opportunities

Flexible working arrangements

Health insurance

Retirement plans

Training and development programs

Qualifications

• Minimum 2 years of experience in collections or credit control.
• Proven experience working with B2B or corporate accounts.
• Professional, confident, and diplomatic when interacting with others.

Responsibilities

• Manage recovery of outstanding receivables from customers.
• Conduct account reviews to resolve non-payment issues.
• Chase outstanding payments through various channels.

Skills

Communication skills

Attention to detail

Organizational abilities

Microsoft Excel skills

Negotiation skills

Education

GCSE English and Mathematics Grade C or above

Tools

Microsoft Office

Job description

Credit Control & Collections Associate

At ENGIE were on a mission to accelerate the transition towards a carbon‑neutral world. As a Credit Control & Collections Associate you’ll play a crucial role in maintaining our financial health while supporting our commitment to sustainable energy solutions. Join us in making a meaningful impact on both our business and the environment.

What you will do

• Manage recovery of outstanding receivables from Industrial & Commercial customers
• Conduct account reviews to identify and resolve non‑payment issues
• Chase outstanding payments through various communication channels
• Negotiate payment plans and settlements in line with company policy
• Monitor aged debt and prioritize collection efforts based on risk
• Liaise with internal teams and external stakeholders
• Maintain accurate records and produce weekly reports on arrears and collection activity
• Support the legal and disconnection process for non‑paying customers

What you will have

• Minimum 2 years of experience in collections or credit control
• Proven experience working with B2B or corporate accounts
• Strong verbal and written communication skills
• Excellent attention to detail and organizational abilities
• Intermediate to strong Microsoft Excel skills and proficiency in Microsoft Office
• GCSE English and Mathematics Grade C or above (or equivalent)
• Professional confident and diplomatic when interacting with others
• Ability to succeed in a complex and dynamic environment
• Energy industry knowledge (desirable but not essential)

Job Based In

This is a hybrid position based in our Leeds office offering a balance between on‑site and remote work.

What We Offer

• Competitive salary and performance‐based incentives
• Opportunities for professional growth and career advancement
• Diverse and challenging projects in the energy transition sector
• Collaborative and inclusive work environment
• Flexible working arrangements to support work‑life balance
• Comprehensive benefits package including health insurance and retirement plans
• Training and development programs to enhance your skills
• Opportunity to contribute to meaningful environmental and social impact

Why We Care

At ENGIE every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century!

ENGIE is an equal opportunity employer committed to creating an inclusive workplace. We welcome applications from all qualified individuals regardless of their race, colour, religion, sex, national origin, age, disability or any other protected characteristic. If you require any accommodations during the application or interview process please let us know.