Creative Production Project Manager - Remote UK

Brafton Inc.; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading content marketing firm based in the UK is seeking a dedicated Client Advocate to ensure exceptional service delivery. In this full-time remote role, you will manage client relationships, coordinate tasks across teams, and provide valuable feedback on production work. Candidates should have strong editorial skills, excellent communication abilities, and a minimum of two years of relevant experience. A competitive incentive plan and home office perks are offered.

Benefits

Competitive incentive plan

Paid annual leave

Home office perks

Qualifications

• Minimum two years of relevant work experience.
• Capable of managing multiple delivery schedules and competing priorities.
• Possess exceptional product knowledge and understanding of production processes.

Responsibilities

• Serve as the client’s internal advocate.
• Create and maintain client-facing delivery schedules.
• Ensure production tasks are delivered on-time and meet quality standards.
• Attend client check-ins and maintain strong communication.

Skills

Strong creative background

Exceptional communication skills

Strong editorial skills

Ability to multi-task

Attention to detail

Education

Bachelor’s degree preferred

Job description

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

Remote full-time role open to candidates in the UK.

Ideal Candidate

• Strong creative background with a focus on editorial.
• Exceptionally organized, able to manage multiple delivery schedules, processes, and competing priorities.
• Collaborative and easy to work with, with a positive, results-focused disposition and the ability to remain cool under pressure.

Essential Job Functions

• Serve as the client’s ultimate internal advocate.
• Create and maintain client-facing delivery schedules.
• Track tasks and deliverables for accounts on a monthly basis.
• Work with the production teams to ensure all tasks and deliverables are created on-time and on-brief.
• Serve as the gatekeeper for all production deliverables, reviewing work to ensure it is on-brief and providing feedback and guidance as needed.
• Attend weekly, bi-weekly or monthly client check‑ins.
• Ensure content or strategy issues are escalated and resolved quickly and effectively.
• Maintain strong computer skills, including proficiency with proprietary software and industry tools.
• Possess exceptional product knowledge and a deep understanding of production processes.
• Work at a computer during standard working hours.

Key Requirements

• Exceptional communication skills with colleagues and clients.
• Ability to multi-task and manage competing priorities.
• Ability to understand and expand a client’s brief into actionable steps.
• Capability to provide the production teams with clear, meaningful feedback on work.
• Deep product knowledge and innovative thinking to develop customized approaches.
• Diligent record‑keeping habits.
• Strong editorial and written communication skills.
• Good people skills and attention to detail.

Skills & Requirements

• Bachelor’s degree preferred.
• Minimum two years of relevant work experience.
• Excellent written and verbal communication skills.

Time Breakout

• 20% client communication
• 20% internal communication
• 20% delivery review
• 20% product planning
• 20% miscellaneous

Benefits

Competitive incentive plan, paid annual leave, home office perks and more!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.