Crane Hire Desk Lead — Scheduling & Dispatch

Work Wales; England; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Permanent role

Well-established hire business

Long-term career prospects

Job summary

Work Wales is seeking a Hire Desk Manager for their Barnsley depot. The role focuses on coordinating mobile crane hire operations, handling customer enquiries, and dispatching cranes while preparing hire documentation and supporting logistics.

The candidate should have experience in hire desk, transport, or crane hire, with strong organisational and IT skills and the ability to multitask in a fast-paced environment. The position is full-time and permanent.

Qualifications

• Organised and customer focused professional status
• Excellent organisational and communication skills
• Strong administrative and IT skills
• Ability to manage multiple priorities in a fast-paced environment
• Proactive problem-solving and customer service approach
• Knowledge of mobile cranes or heavy plant is desirable

Responsibilities

• Coordinate mobile crane hire operations from enquiry to completion
• Manage customer enquiries and scheduling/dispatching of cranes
• Prepare hire documentation and support logistics
• Ensure a first-class service throughout the hire process

Skills

Organisational skills

Customer service

Communication skills

IT skills

Multitasking

Problem solving

Job description

Work Wales is seeking a Hire Desk Manager for their Barnsley depot. The role focuses on coordinating mobile crane hire operations, handling customer enquiries, and dispatching cranes while preparing hire documentation and supporting logistics.

The candidate should have experience in hire desk, transport, or crane hire, with strong organisational and IT skills and the ability to multitask in a fast-paced environment. The position is full-time and permanent.