Hire Desk Manager

Work Wales; Sheffield; On-site; GBP 36,000 - 44,000; Full time

Job summary

Work Wales is seeking an organised Hire Desk Manager at a Barnsley depot to coordinate crane hire operations, handle customer enquiries and schedule dispatches. You will prepare hire paperwork, support logistics and ensure a first-class service from enquiry through to completion.

The role requires proactive problem-solving, strong IT skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Previous experience in hire desk, transport, plant or crane hire
• Excellent organisational and communication skills
• Strong administrative and IT skills
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Coordinate mobile crane hire operations from enquiry to completion
• Manage customer enquiries and scheduling/dispatching of cranes
• Prepare hire documentation and support logistics
• Deliver a first-class service to customers throughout the hire cycle
• Support depot operations and maintain accurate records
• Proactively address issues to keep hires on track

Skills

Organisational skills

Communication skills

Administrative skills

IT skills

Multitasking

Problem-solving

Job description

Hire Desk Manager
Barnsley

Up to £40,000 depending on experience

We are looking for an organised and customer focused Hire Desk Manager to join our clients team at their Barnsley depot

You will be responsible for coordinating mobile crane hire operations, managing customer enquiries, scheduling and dispatching cranes, preparing hire documentation, supporting logistics, and ensuring a first class service from enquiry through to completion.

The Person

• Previous experience in a hire desk, transport, plant, or crane hire environment
• Excellent organisational and communication skills
• Strong administrative and IT skills
• Ability to manage multiple priorities in a fast-paced environment
• A proactive approach to problem-solving and customer service
• Knowledge of mobile cranes or heavy plant is desirable

In return

• Salary up to £40,000 (depending on experience)
• Full-time, permanent position
• Opportunity to join a well-established hire business
• Supportive team environment with long‑term career prospects

If you're an experienced Hire Desk professional looking for your next challenge, we'd love to hear from you.

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