Crane Hire Desk Administrator – Fast-Paced Growth

King Lifting; West Drayton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Quarterly depot performance bonus

Company pension scheme

Life assurance cover

Employee Assistance Programme

Flexible Benefits Platform

Job summary

King Lifting is seeking an Administrative Assistant to join the Hire Desk at West Drayton. You will provide efficient admin support, handle quotes, draft hire contracts and liaise with Head Office to resolve invoice queries.

This is a fully office-based role requiring meticulous data entry and strong customer service. With a minimum of two years' admin experience and solid MS Office skills, you will thrive in a fast-paced depot environment and contribute to accurate invoicing and timely

Qualifications

• Minimum 2 years' administrative experience.
• Strong MS Office knowledge.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• The ability to prioritise workloads and work effectively under pressure.
• Exceptional attention to detail and accuracy.
• Previous experience working within a Hire Desk environment and/or crane hire/plant hire is advantageous.
• This is a fully office-based position; applicants must live within a reasonable daily commuting distance of West Drayton.

Responsibilities

• Delivering excellent customer service via telephone and email.
• Preparing customer quotations and drafting hire contracts.
• Working closely with Head Office to resolve invoice queries.
• Processing and inputting timesheets accurately within Company systems.
• Maintaining trackers and internal systems to ensure information is accurate, up-to-date and complete.
• Attending weekly review meetings to support the timely and accurate completion of invoicing.
• Providing general administrative support to the Hire Desk team.
• Supporting depot operations in relation to welfare, safety, working hours compliance and environmental, health and safety requirements.

Skills

Administrative experience

Communication skills

Time management

Attention to detail

Pressure management

Hire Desk experience (advantage)

Tools

MS Office

Job description

King Lifting is seeking an Administrative Assistant to join the Hire Desk at West Drayton. You will provide efficient admin support, handle quotes, draft hire contracts and liaise with Head Office to resolve invoice queries.

This is a fully office-based role requiring meticulous data entry and strong customer service. With a minimum of two years' admin experience and solid MS Office skills, you will thrive in a fast-paced depot environment and contribute to accurate invoicing and timely