Court & Tribunal Operations Specialist — Flexible Hours

NaijaUKHub; Walsall; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Meaningful work

Flexible working

Career development

Generous leave & pension

Training programs

Job summary

The Ministry of Justice in Walsall is recruiting an Operational Support Officer to help run HM Courts & Tribunals Service. You will deliver excellent customer service and provide essential administrative support to court and tribunal users, judges, and management.

Responsibilities include progressing cases, handling sensitive information, preparing court papers, updating digital records, and communicating with the public and legal professionals as a first point of contact.

Qualifications

• Strong customer service in a public-facing environment.
• Proficiency in digital and administrative tasks with meticulous attention to detail.
• Excellent written and verbal communication and organisational abilities.
• Resilience and empathy to manage sensitive situations.
• Collaborative team player with flexibility to achieve HMCTS objectives.
• Legal right to live and work in the United Kingdom (Skilled Worker eligibility).

Responsibilities

• Provide exceptional customer service and essential administrative support to court and tribunal users, judges, and management.
• Progress cases through the legal system and handle sensitive information with accuracy.
• Prepare court papers and update digital records; communicate with the public and legal professionals as a first point of contact.

Skills

Customer service

Digital skills

Communication

Organisation

Resilience & empathy

Teamwork

Job description

The Ministry of Justice in Walsall is recruiting an Operational Support Officer to help run HM Courts & Tribunals Service. You will deliver excellent customer service and provide essential administrative support to court and tribunal users, judges, and management.

Responsibilities include progressing cases, handling sensitive information, preparing court papers, updating digital records, and communicating with the public and legal professionals as a first point of contact.