Court Operations Support Officer

Ministry of Justice; Bedlington; Vor Ort; GBP 24.000 - 32.000; Vollzeit

Zusammenfassung

Ministry of Justice in Bedlington seeks Operational Support Officers to provide excellent customer service and administrative support to court users, judiciary and management. You will work in a team to progress cases through the court/tribunal system, prepare papers, update records, and communicate with the public and colleagues to support court proceedings.

You will be based at Mid and South East Northumberland Law Courts, Schalksmuhle Road, Bedlington, NE22 7LX, with standard hours of 37 per

Qualifikationen

• Strong customer service skills in a service-led environment.
• Good digital and administrative skills with attention to detail.
• Able to communicate confidently in person, over the phone, digitally and in writing.
• Resilient and empathetic handling sensitive information.

Aufgaben

• Progress cases through the court/tribunal system and provide administrative support.
• Prepare papers and files for court/tribunals and meetings; handle sensitive information.
• Create and update records digitally and ensure accurate court file information.
• Communicate with the public, judiciary, and other agencies to support court proceedings.

Kenntnisse

Customer service

Digital skills

Administrative skills

Communication

Resilience

Teamwork

Jobbeschreibung

Ministry of Justice in Bedlington seeks Operational Support Officers to provide excellent customer service and administrative support to court users, judiciary and management. You will work in a team to progress cases through the court/tribunal system, prepare papers, update records, and communicate with the public and colleagues to support court proceedings.

You will be based at Mid and South East Northumberland Law Courts, Schalksmuhle Road, Bedlington, NE22 7LX, with standard hours of 37 per