Courtroom & Tribunals Support Officer — Flexible Hours

Ministry of Justice; Cannock; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Zusammenfassung

Ministry of Justice in Cannock is recruiting Operational Support Officers to provide excellent customer service and administrative support to court and tribunal users, judiciary and management.

The role involves handling papers, updating records, and assisting in court proceedings while maintaining high service standards. Applicants should be adaptable, multi-task, and able to work both in offices and courts.

Qualifikationen

• Strong customer service skills.
• Good digital and administrative skills; with excellent attention to detail.
• Effective communication and organisational skills.
• Resilient and empathetic with sensitive information.
• A team player; able to work collaboratively and flexibly.

Aufgaben

• Prepare papers and files for court, tribunals, hearings and meetings.
• Create and update court records digitally with accuracy.
• Communicate with the public, judiciary and other court users.
• Support the smooth running of court proceedings and rooms.
• Be the first point of contact for court users when required.

Kenntnisse

Customer service

Digital literacy

Administrative skills

Communication skills

Team player

Tools

Microsoft Office

Jobbeschreibung

Ministry of Justice in Cannock is recruiting Operational Support Officers to provide excellent customer service and administrative support to court and tribunal users, judiciary and management.

The role involves handling papers, updating records, and assisting in court proceedings while maintaining high service standards. Applicants should be adaptable, multi-task, and able to work both in offices and courts.