Court Operations & Admin Support Officer

Ministry of Justice; Cardiff; On-site; GBP 25,000 - 32,000; Full time

Job summary

Ministry of Justice (HM Courts & Tribunals Service) seeks Admin Officers to provide excellent administrative support to court users, judiciary and management within a primarily office-based setting.

You will handle caseloads, prepare court paperwork, verify documents, and maintain records, while engaging with the public and professional stakeholders. The role includes clerking duties to support court proceedings and a 37-hour week, with flexible patterns considered where possible.

Qualifications

• Friendly and approachable with excellent customer service.
• Ability to multitask in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with ability to learn new technologies and software.
• Excellent organisational skills.

Responsibilities

• Primary function - Resulting courts accurately, interpreting information required on a court file.
• Checking and verifying documents, records, accounts, claims and returns for approval and accuracy.
• Collecting and assembling information for returns, results, accounts, statements and reports.
• Communicating with court users, the Judiciary, and other agencies.
• Preparing papers and files for court, tribunals, hearings and meetings.
• Creating and updating records on in-house systems and data input.

Skills

Friendly customer service

Multitask ability

Written and verbal communication

IT proficiency

Organisational skills

Job description

Ministry of Justice (HM Courts & Tribunals Service) seeks Admin Officers to provide excellent administrative support to court users, judiciary and management within a primarily office-based setting.

You will handle caseloads, prepare court paperwork, verify documents, and maintain records, while engaging with the public and professional stakeholders. The role includes clerking duties to support court proceedings and a 37-hour week, with flexible patterns considered where possible.