Court Admin Officer: Precise, Customer-Driven Support

Brook Street

Peterborough

In loco

GBP 15.000 - 21.000

Tempo pieno

9 giorni fa

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Descrizione del lavoro

The role requires strong customer service, precise administration and the ability to follow procedures. A Basic DBS is required on onboarding; typical hours are 9am-5pm, Monday to Friday, on-site in Peterborough.

Competenze

Excellent customer service and communication skills.
Accurate administration, records and documentation.
Ability to follow procedures with discretion.
Strong problem-solving with lean techniques.
Solid computer skills for daily tasks.
Flexible to support ad-hoc office needs.

Mansioni

Preparing papers, files and court/tribunal documentation for hearings, meetings and proceedings.
Updating and maintaining records on an in-house computer system, including data input.
Handling post opening and dispatch, general photocopying and filing.
Booking and organising meeting rooms, preparing agendas, joining instructions and handouts.
Drafting standard letters and correspondence, and taking minutes/notes according to guidelines.
Clerking civil and family courts, tribunals and hearings—ensuring materials are up to date.
Supporting listing and rota activities, checking files, and assisting court users with enquiries.
Communicating with relevant parties to schedule and serve documents, including payment handling where required.
Checking and verifying documents, records and returns against procedures and quality standards.
Producing basic statistical analysis reports and straightforward financial processing when needed.
Working with your team to support Team Information Board (TIB) meetings and continuous improvement