Court Administrative Officer – Precise Admin & Customer Service

Brook Street; Slough; On-site; GBP 24,000 - 25,000; Full time

Job summary

Brook Street in Buckinghamshire is recruiting an Administrative Officer to support court operations, ensuring papers and records are accurate for hearings and tribunals.

You will prepare documents, update in-house records, handle post and filing, and provide front-facing support to court users by phone, email and in person.

The role is 37 hours per week, Monday to Friday, 9:00am–5:00pm, at SL1 2HE; a BASIC DBS check is required on onboarding.

Qualifications

• Strong administrative capability with confident computer skills.
• Excellent customer service—polite, professional and reliable.
• Attention to detail and accuracy across records and outputs.
• Ability to follow guidelines and escalate complex issues appropriately.
• Proactive mindset; uses discretion to improve processes.

Responsibilities

• Prepare papers, files and documents for hearings, meetings and tribunals, ensuring everything is up to date
• Create and update records on an in-house computer system, carry out data input and administration support
• Handle post opening and dispatch, filing, photocopying and document preparation
• Provide front-facing support (counter, written and telephone enquiries) with a helpful, prompt, "right first time" approach
• Support court/tribunal operations by clerking hearings and ensuring papers and materials are available
• Contact relevant parties, schedule and assist with listing/rota activity, including serving court documents and related administration
• Check and verify documents, records and statistics against criteria, regulations and procedures
• Produce basic statistical analysis reports and support straightforward financial processing where required
• Contribute to continuous improvement and problem-solving within a framework of systems and processes

Job description

Brook Street in Buckinghamshire is recruiting an Administrative Officer to support court operations, ensuring papers and records are accurate for hearings and tribunals.

You will prepare documents, update in-house records, handle post and filing, and provide front-facing support to court users by phone, email and in person.

The role is 37 hours per week, Monday to Friday, 9:00am–5:00pm, at SL1 2HE; a BASIC DBS check is required on onboarding.