Court Admin Officer: Precise Admin & Client-First Service

Brook Street; Guildford; On-site; GBP 24,000 - 27,000; Full time

Job summary

Brook Street in the United Kingdom is seeking an Admin Officer to support the day-to-day running of a busy court environment. The role is 37 hours per week, Monday to Friday, 9:00am to 5:00pm, at a pay rate of £12.86 per hour, requiring accuracy, professionalism and excellent customer care in a fast-paced public sector setting.

Responsibilities include preparing papers for hearings, updating documents in our in-house system, handling post and filing, scheduling rooms, drafting letters and

Qualifications

• DBS check required at onboarding.
• Experience in court or public sector is advantageous.
• Willingness to work in a busy court environment.
• Excellent accuracy and professionalism.

Responsibilities

• Prepare papers and files for hearings, meetings and tribunals.
• Produce and update court/tribunal documents, records and data entries on in-house systems.
• Handle post opening and dispatch, plus general photocopying and filing.
• Book and prepare meeting rooms and support training/course activity logistics.
• Draft standard letters and correspondence, minutes, notes and reports in line with guidelines.
• Support court processes such as clerking civil and family matters, ensuring paperwork is current.
• Provide helpful, prompt, polite 'right first time' service via counter service, written and telephone enquiries.
• Assist with listing and rota management, checking files and coordinating schedules.
• Support case processing by preparing and handling standard documentation, orders and related information.
• Undertake checks and verification for accuracy against procedures and quality standards.
• Contribute to teamwork activities, including TIB (Team Information Board) meetings and small improvement projects.

Skills

Communication

Customer service

IT literacy

Attention to detail

Job description

Brook Street in the United Kingdom is seeking an Admin Officer to support the day-to-day running of a busy court environment. The role is 37 hours per week, Monday to Friday, 9:00am to 5:00pm, at a pay rate of £12.86 per hour, requiring accuracy, professionalism and excellent customer care in a fast-paced public sector setting.

Responsibilities include preparing papers for hearings, updating documents in our in-house system, handling post and filing, scheduling rooms, drafting letters and