Corporate Information Manager

Hywel Dda University Health Board; Caernarfon; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A regional health authority in the UK seeks a dynamic individual to manage their Corporate Information Service. Responsibilities include ensuring data needs are met, providing analytical support to senior managers, delivering statutory reports, and improving data systems. Candidates should possess a master's degree in a relevant field and significant experience in healthcare analytics. This position supports hybrid working arrangements, with bilingual capabilities in Welsh preferred.

Qualifications

• Significant experience in resolving complex data issues within clinical systems.
• Experience in using analytical tools for forecasting and benchmarking.
• Ability to design and implement reporting processes.

Responsibilities

• Manage the Corporate Information Service, ensuring data needs are met.
• Support senior managers with information for service delivery.
• Deliver statutory reporting to Welsh Government.

Skills

Data analysis

SQL

Report generation

Statistical techniques

Team management

Education

Master's degree in a numerate/analytical discipline

Job description

Hywel Dda UHB Information Services has an exciting opportunity for a dynamic and enthusiastic individual with suitable experience to manage the provision of the Hywel Dda UHB Corporate Information Service.

The postholder will be pivotal to ensuring the data and analytics needs of the organisation are met and supporting the organisation to make data driven, evidence based, decisions.

The postholder will:-

• Work with senior managers and clinicians to provide information and analysis to support service delivery.
• Deliver statutory reporting and data flows to Welsh Government and NHS Wales.
• Provide professional advice and support for the collection, analysis and data definitions and standards.
• Maintain and continually seek to improve data capture, data processing, error checking and information reporting systems

Base location is negotiable and can be discussed at interview. This role is also supported by hybrid working.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The postholder will have responsibility for the following team functions:-

• Data standards (including management of the Welsh Patient Administration System). Providing professional advice and support for the collection, analysis and data definitions and standards.
• Corporate Reporting service (including regular reporting, ad hoc reporting/analysis and Freedom of Information requests),

New reporting developments using Power BI.

Specification, analysis, interpretation and presentation of data and intelligence.

• Providing line management for the service and co-ordinating the workload and priorities, ensuring delivery of a professional, high quality and high performing service that supports Hywel Dda UHB Stakeholders.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 13/02/2026.

Person Specification

Qualifications

• Master's degree level qualification in numerate / analytical discipline or significant experience at equivalent level in a senior information management role
• SQL
• Ongoing CPD

Experience

• Significant experience in identifying and resolving complex data problems within clinical and administrative systems.
• Considerable experience in the use of analytical tools: statistical techniques, forecasting and benchmarking.
• Planning and organisation, prioritisation, strategy formulation and management.
• Designing and implementing reporting various planning and monitoring information processes and systems
• Direct management and development of others.
• Working in large and complex public sector organisation, preferably the NHS
• Evidence of working with clinical teams to improve performance / service delivery
• Building, leading, motivating and developing teams.

Other

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.