Coroner's Officer (9352)

Norfolk County Council; England; On-site; GBP 37,000 - 40,000; Full time

Job summary

A local government authority in Norwich is seeking a full-time Coroner's Officer on a permanent contract. In this role, you will investigate death reports, provide support to bereaved families, and coordinate with various professionals to prepare cases for court. The ideal candidate will possess exceptional communication skills and the ability to handle sensitive information with discretion, ensuring all tasks are accomplished within deadlines. Generous benefits, including health services and a local government pension scheme, are offered.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Employee discounts programme

Relocation expenses

Qualifications

• Experience in a role requiring interaction with bereaved families and external agencies.
• Resilience to handle distressing situations.
• Able to work confidentially in sensitive environments.

Responsibilities

• Investigate reports of deaths and produce reports for the Coroner.
• Liaise with bereaved families, doctors, and external agencies.
• Manage cases to ensure readiness for court.

Skills

Excellent communication skills

Ability to work in high-pressure environments

Sensitivity and professionalism in dealing with the public

Organisational skills

Ability to manage cases in a timely manner

Job description

Coroner's Officer | 9352 | Permanent Contract | 37 hours per week | £37,280 - £39,152 per annum | Scale I | Norwich

The County Council is responsible for ensuring that the Senior Coroner has the resources and support to deliver an excellent Coroner’s service for the people of Norfolk. The Senior Coroner and Area Coroners are supported by Coroner’s Officers, who undertake the investigation of cases and by a team of administrative staff. We are seeking a full time Coroner’s Officer on a permanent contract.

Reporting to the Senior Coroner’s Officer, you will receive and investigate reports of deaths, liaise with bereaved families, doctors, pathologists, investigating officers and external agencies to produce reports and inquest files on behalf of H.M Coroner.

You will need to be able to deal with the public, during a difficult time for them, sensitively and professionally and be able to use your own initiative. You will be required to manage your cases in a timely manner to ensure cases are ready for court, working with instruction from the Coroner to compile all required information. With excellent communication skills, you will need to be organised, prioritising your workload to complete tasks to strict deadlines. Working confidentially is essential in the sensitive environment of the Coroner’s Service. The resilience to cope with situations and material of a potentially distressing nature is required, along with the ability to work in a high-pressured environment.

Based at the Coroner’s Office in County Hall, Norwich, this is an exciting opportunity to join a busy team in a key role supporting the operations of the Senior Coroner for Norfolk.

If you would like an informal chat about the role, call Katy Hodgkins (Senior Coroner’s Officer) on 01603 774773.

Benefits:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 5th December 2025 at 23:59

All other applicants closing date: 14th December 2025 at 23:59

Interviews will be held on the 9th January 2026