Convenience Store Manager — Lead Customer Experience

Sainsbury's Supermarkets Ltd; Leigh on Sea; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK supermarket chain is looking for a Store Manager in Leigh-on-Sea to lead a team focused on delivering exceptional customer experiences. You will be responsible for all operational aspects of the store, ensuring safety and compliance while leading a diverse team. The role includes providing leadership, managing customer insights, and driving performance. Competitive salary and benefits package, including healthcare and employee discounts, are offered.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension scheme

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Experience leading an operation with accountability for financial and organizational results.
• Proven track record improving customer experiences.
• Confidence managing employee relations issues.

Responsibilities

• Deliver outstanding customer experiences in a fast-paced retail environment.
• Lead and develop your team to achieve store goals.
• Plan and prepare for upcoming trading activities.

Skills

Customer experience

Leadership

Data analysis

Employee relations

Change management

Job description

A leading UK supermarket chain is looking for a Store Manager in Leigh-on-Sea to lead a team focused on delivering exceptional customer experiences. You will be responsible for all operational aspects of the store, ensuring safety and compliance while leading a diverse team. The role includes providing leadership, managing customer insights, and driving performance. Competitive salary and benefits package, including healthcare and employee discounts, are offered.