Control Room Security Controller – CCTV & Incident Response

Wiltshire Police; Chippenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development opportunities

25 days annual leave + bank holidays

Well-being and pension support

Job summary

Wiltshire Police is seeking a committed Security Controller to maintain site security and act as the first line of defence against threats. The role places you at the heart of the security response and requires calm, decisive action.

You will work in a control room, respond to alarms, operate CCTV systems, and coordinate initial responses. A background in policing, military, security, or protection is preferred, with strong collaboration with partner agencies.

Qualifications

• Calm under pressure with ability to take responsibility.
• Experience operating CCTV and alarm systems.
• Experience working with external partner agencies.
• Previous police, military, security or protection background.

Responsibilities

• Respond to alarms and security incidents in a control room and coordinate initial response.
• Operate CCTV systems confidently without direct supervision.
• Protect sensitive information and uphold Data Protection principles.
• Coordinate resources and liaise with Senior Commanders when armed units are required.
• Carry out administrative and IT tasks as needed within the department.
• Engage with external partner agencies as part of operations.

Skills

Calm under pressure

CCTV operation

Data protection

Security incidents response

Tools

CCTV systems

Alarm systems

Job description

Wiltshire Police is seeking a committed Security Controller to maintain site security and act as the first line of defence against threats. The role places you at the heart of the security response and requires calm, decisive action.

You will work in a control room, respond to alarms, operate CCTV systems, and coordinate initial responses. A background in policing, military, security, or protection is preferred, with strong collaboration with partner agencies.