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A leading digital experience management company in London is seeking an experienced Contracts Manager to oversee the drafting and negotiation of commercial contracts. The ideal candidate will have over 2 years of experience in the SaaS industry, strong collaboration skills with sales teams, and the ability to manage high-priority transactions. This role offers flexibility with a hybrid work model and competitive benefits, making it an excellent opportunity for those looking to thrive in a fast-paced environment.
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Reporting to theSenior Counsel, Commercial EMEA, theContracts Manager, CommercialEMEA, willwork with Senior Counsel to:
Draft, review, and negotiate a wide range ofcommercialcontracts, includingNDAs,licenseassignments,salesagreementsandSaaS agreements for enterprise-leveland public-sectorclients.Liaise withlegal counsel asappropriate.
Collaborate withEMEA and other global-based sales teamsand other key stakeholders (includingfinance, product, and compliance teams)to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines.
Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company’s businessobjectives.
Adapt existing contracts and draft new documentation to reflect changes in services, products, or commercial relationships.
Proactivelyidentifyand address potentialcontractualrisks,providingsolutionsto minimize exposure.Assistin editing and management ofplaybooks and global templates.
Support with ad hoccontractualqueries that come in from all areas of the business.
Support the Legal Team in improving operational efficiency,assistingin the implementation oftools and processes for contract management.
Fostersupportive cross-functional relationships and be seen as a standard bearer for excellenceand practicalityby colleagues.
2+ yearsofexperienceworking oncommercialcontracts, particularly in the SaaS and cloud services industry.
Experienceworkingonenterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings.
Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end.
Someknowledge of global privacy and data protectionrisks, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs), with the support ofthelegal and privacy teams.
Abilityto quickly understand the company’s products and services.
Exceptional communication and drafting skills, with attention to detail.
Comfortable withnew technologies(includinguseof generative AI).Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus.
We are the pioneers and trailblazers of a global IT Market Category that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!Check what we offer:
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.