Contract Manager- FM Service Provider

Boden Group; Hempstalls; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Contract Manager to oversee the delivery of a key multi-site contract. Responsibilities include managing maintenance activities, ensuring client satisfaction, and compliance with industry standards. The ideal candidate will have strong communication skills, a background in building services, and the ability to work under pressure. This role offers a competitive salary and various benefits including a car allowance and performance-related bonus.

Benefits

Car Allowance

Annual performance-related bonus

Workplace Pension Scheme

25 days annual holiday

Volunteering Day

Death in Service Scheme

Perkbox rewards

All required IT equipment

Qualifications

• Experience in Facilities Management sector, particularly in M&E hard services.
• Ability to manage multiple tasks and meet deadlines.
• Excellent communication skills with management at all levels.

Responsibilities

• Deliver and manage reactive maintenance and PPM.
• Oversee service delivery and financial aspects.
• Ensure compliance with statutory and regulatory standards.
• Establish relationships with clients, suppliers, and subcontractors.

Skills

Building Services or technical sector related qualification

Ability to work under pressure

Health & Safety related qualification (e.g. SMSTS, CSCS, IOSH)

Proficiency in MS Office (Word, Excel)

Team player approach

Job description

The Contract Manager will be responsible for the delivery of a multi-site key contract within the Facilities Management sector, primarily focused on M&E hard services.

The role involves managing both planned and reactive maintenance activities in line with SFG20 maintenance schedules and wider industry standards. You will ensure full client compliance & satisfaction through effective coordination of in-house engineering teams and specialist subcontractors.

This position is supported by a dedicated Assistant Contract Manager & Contract Administrator to support the day-to‑day administrative and operational functions.

Key Accountabilities:

• Deliver and manage reactive maintenance, PPM & quoted works in line with contractual obligations
• Oversee service delivery and financial aspects of designated regions
• Ensure a consistent statutory and regulatory compliance approach, ensuring required standards of compliance with HSQE are met
• Submit quotations for remedial works & additional work requests from client
• Develop effective working relationships throughout the business, promoting collaboration
• Establish and maintain relationships with external clients and liaise with suppliers and sub contractors
• Actively attending sites for surveys, audits & face to face meetings as required
• Review, identify and implement improvements related to engineering resources and efficiencies in service delivery to the contract
• Actively manage and support the wider team from Engineers to Assistant Contract Manger to continually deliver the contractual requirements and grow & develop the contract team
• Conduct staff PDR s as required

Key Attributes:

• Building Services or technical sector related qualification would be advantageous.
• Able to work on multiple tasks, under pressure and meet deadlines
• Health & Safety related qualification e.g. SMSTS, CSCS, IOSH.
• Proficient in MS office software, word, excel
• Communicates well with management at all levels & demonstrates a team player approach

Package:

• Salary up to GBP55,000.00 pa.
• Car Allowance + business mileage.
• Annual performance‑related bonus following completion of 12 months service.
• Workplace Pension Scheme Employer Contribution will be 3%.
• Salary Sacrifice Pension Option
• 25 days annual holiday + bank holidays you will be expected to save some of your 25 days to cover the shutdown period between Christmas and New Year.
• Volunteering Day
• Death in Service Scheme your nominated persons will be entitled to 3 times salary, no medical required.
• Perkbox with additional rewards on birthdays and work anniversaries.
• All required IT equipment for your role, including mobile phone and laptop.
• Hours of work will be full time, 8am 5pm, 5 days per week as a member of the management there may be occasions where you will be expected to work additional hours