Content Designer (Must have central government experience)

Amber Labs; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading technology consultancy in the UK is looking for a talented Content Designer to work on high-impact digital services for government. This role involves driving content strategy, conducting user research, and ensuring compliance with accessibility standards. Candidates should have proven experience in public sector content design and excellent communication skills. This is a 12-month fixed-term contract with remote work options available.

Qualifications

• Proven experience designing content for central government or similar public sector platforms.
• Strong understanding of accessibility standards.
• Ability to collaborate across disciplines including service design and research.

Responsibilities

• Develop and implement a plan to migrate and rewrite content.
• Conduct user research to test draft content and navigate with diverse users.
• Create a content governance framework and deliver training for sustainable practices.

Skills

User-centred design principles

Content migration

Governance frameworks

Excellent communication skills

Agile development

Job description

Content Designer (Must have central government experience)

12 month fixed term contract

Remote

The Company

At Amber Labs, we are a cutting‑edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly‑skilled cross‑functional consultants, analysts, and support staff.

Your Role

Amber Labs is seeking a talented and driven Content Designer to join our multidisciplinary team working on high‑impact digital services for government. This is a unique opportunity to shape the future of public‑facing content and help deliver meaningful change through user‑centred design.

What You’ll Do

As our Content Designer, you’ll lead and deliver content strategy and execution across several critical government initiatives :

• Content Migration & Rewrite : Develop and implement a plan to migrate and rewrite content, while retiring legacy pages.
• User Research & Testing : Expand research capacity to test draft content, navigation, and forms with diverse users, building on MVP and service design work
• Government Page Launch : Prototype and launch the organisation page, ensuring it meets branding, tagging, and accessibility standards.
• Licensing Discovery : Conduct discovery‑lite work to support Day 1 branding updates (logo, naming, references) and produce a roadmap for future redevelopment aligned with government standards.
• Governance & Training : Create a content governance framework, publishing workflows, and deliver training to empower sustainable publishing practices.
• SEO & Redirects : Manage redirects and the decommissioning of the website to preserve traffic and user journeys.
• Pre‑Launch Readiness : Deliver a final checklist confirming all MVP content and publishing arrangements are in place for Day 1.
• Future Planning : Explore additional scope (e.g. holiday pay) to inform a post‑launch roadmap.
• Comms Strategy : Provide recommendations for internal and stakeholder communications to support the launch.

Your Skills and Experience

• Proven experience designing content for central government or similar public sector platforms
• Strong understanding of user‑centred design principles and accessibility standards
• Experience with content migration, governance, and publishing workflows
• Ability to collaborate across disciplines including service design, research, and development
• Excellent communication skills and stakeholder engagement experience
• Ability to communicate design rationale clearly to technical and non‑technical stakeholders
• Experience working in agile, cross‑functional teams
• A portfolio showcasing user‑centred design work in complex environments

Diversity & Inclusion

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

Additional Information

This role at Amber Labs is a 12‑month permanent FTC. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two‑stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.