Conference and Events Supervisor

Interstate Europe Hotels & Resorts; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality management company in Manchester is looking for a Food and Beverage Supervisor to oversee operations at the Mercure Manchester Piccadilly Hotel. The ideal candidate will have experience in food and beverage service, exceptional communication skills, and the ability to inspire and manage a team. This role offers industry leading benefits including training and development opportunities, extensive hotel discounts, and access to wellness programs.

Benefits

Industry leading training and leadership development

Staff rates and discounts on food and beverage

Flexible pay options

24/7 employee assistance programme

Uncapped incentives

Qualifications

• Prior experience in a food and beverage environment.
• Deep understanding of industry standards and best practices.
• Exceptional communication and organisational skills required.

Responsibilities

• Supervise the hotel's food and beverage operations.
• Assist in recruiting and managing staff.
• Ensure high levels of customer service and develop menus.

Skills

Communication skills

Organisational skills

Knowledge of food and beverage standards

Job description

Overview

Location: Mercure Manchester Piccadilly Hotel

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty

A day in the life of…

As Food and Beverage Supervisor you’ll be responsible for delivering when it comes to all things F&B, while supervising larget part of the hotels food and beverage operations. This includes partnering with the Food and Beverage Manager in recruiting and managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. You\'ll also also assist in monitoring industry trends, analysing sales and financial reports, and work with marketing and sales teams to promote the hotel\'s food and beverage offerings. The role requires exceptional communication, and organisational skills, as well as a strong knowledge of food and beverage standards and best practices.

You\'ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Prior experience in delivering first class service in a food and beverage environment
• A deep understanding of food and beverage industry standards and best practices.
• You’ll be an inspirational people orientated person, with first class communication, and organisational skills.
• You’ll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards
• Motivating under pressure – maintaining morale during long or complex events
• Confidence in conflict resolution – handling guest complaints or staff issues calmly and professional customer service
• Training & coaching – onboarding casual/temporary staff, teaching service standards and technical setups
• A minimum of 12 months experience in a events operations role or in a restaurant and bar supervisor role

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.