Complex Care Assistant

Alcedo Care; Peacehaven; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider is seeking a Complex Care Assistant in the United Kingdom. The role requires at least 3 months of hands-on care experience and a full UK driving licence. You'll deliver person-centred support to clients with complex health needs, providing assistance in medication, mobility, and daily tasks. Flexible shifts are available, with excellent pay rates ranging from £13 to £14.50 plus benefits, including a free DBS check and paid training. Join a team focused on empowering independence and improving lives.

Benefits

Paid training following successful completion of one week’s work

Enhanced bank holiday rates

Mileage contribution for drivers

Access to Employee Assistance Programme for 24/7 wellbeing support

Qualifications

• At least 3 months hands-on care experience in a UK care setting or familial support.
• Full UK driving licence.
• Medically fit to drive.

Responsibilities

• Deliver high-quality, person-centred support to individuals with complex health needs.
• Assist with medication, mobility, meal preparation, and household tasks.
• Empower independence and create moments of joy.

Skills

Hands-on care experience

Full UK driving licence

Ability to assist with complex care needs

Job description

Job Overview

Join Alcedo Care as Complex Care Assistant in Wigan and surrounding areas.

Excellent rates of pay £14.00-£14.50, PLUS Pension PLUS Holiday Pay (equating to a rolled up pay rate of £16.16-£16.74).

Expected average hours – 20 to 40 hours per week. Shifts are flexible where possible and we also have opportunities for short shifts or 12-hour shifts days or nights.

Immediate interviews available – fast‑track your application!

Due to the specific needs of the clients we support, this role is subject to a genuine occupational requirement under Schedule 9 of the Equality Act 2010.

The successful applicant will be required to support female clients, including providing transport and working in situations involving privacy, dignity and safeguarding considerations. For this reason, we are only able to consider female applicants for this position.

This requirement relates solely to the nature of the role and the needs of the individuals supported. All other aspects of recruitment will be assessed fairly and on merit.

Driving Requirement

• Hold a full UK driving licence
• Be medically fit to drive
• Be willing to undertake appropriate checks in line with company policy

We are offering a free DBS check!

Benefits

• Paid training following successful completion of 1 week’s work
• Enhanced bank holiday rates
• Extra earnings through our referral scheme – £250 for every successful referral
• Mileage contribution for drivers
• Flexible working hours (full‑time, part‑time and casual)
• Access to our Employee Assistance Programme for 24/7 wellbeing support

About Alcedo Care

Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You’ll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.

We’re proud of our strong family values and supportive culture. With over 24 branches across the North‑West, Lakes, Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award‑winning in‑house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.

We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.

Role

As a people person, you will enjoy meeting and supporting a diverse range of people of all ages.

To work with us as a Complex Care Assistant, you'll need to have at least 3 months of hands‑on care experience in a UK care setting or familial support – this helps us make sure you're confident and ready to support our clients with more advanced needs.

Responsibilities

The Complex Care Assistant Role at Alcedo Care involves delivering high‑quality, person‑centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, neurological disorders and mental health. You’ll be fully supported with expert training and competency sign‑off from our in‑house team of Registered Nurses and our training team, giving you the confidence to excel in your role.

From specialist care such as PEG, suction and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you’ll develop skills that truly make a difference.

Complex care is more than clinical care – it is about empowering independence and creating moments of joy – APPLY TODAY and join a team who are changing lives every single day!

Qualifications

• At least 3 months hands‑on care experience in a UK care setting or familial support
• Full UK driving licence
• Medically fit to drive

Pay Rate

The pay rate for complex care support for complex clients is £13-£13.50 PLUS Pension PLUS Holiday Pay (equating to a rolled up pay rate of £15.01 to £15.58).