Compassionate Veterinary Front Desk Pro

Medivet Group; Newton-le-Willows; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider is looking for a receptionist in Newton-le-Willows to greet clients, manage appointments, and handle payments. You should be organized, friendly, and able to remain calm in emergencies. Ideal candidates will possess strong client-facing skills and a love for animals. Benefits include a health cash plan, life assurance, and generous leave policies. Join a vibrant team dedicated to excellent animal care and client service.

Benefits

Health cash plan

Life Assurance 3 x salary

24-hour counselling support

5 weeks’ annual leave plus Bank Holidays

An additional 'Day for You'

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products and services

Qualifications

• Excellent client-facing and reception skills.
• Experience working in teams and building positive relationships.
• Ability to remain calm under pressure and be diplomatic.
• Good numeracy skills for managing payments.

Responsibilities

• Manage practice readiness for opening/closing.
• Triage emergencies and manage appointment scheduling.
• Carry out reception duties, greeting clients.
• Process repeat prescription order requests.

Skills

Client facing and reception skills

Teamwork and relationship building

Calm under pressure

Prioritization of tasks

Numeracy skills

Experience in appointment booking systems

Administration skills

Trustworthy and responsible

Job description

A leading veterinary care provider is looking for a receptionist in Newton-le-Willows to greet clients, manage appointments, and handle payments. You should be organized, friendly, and able to remain calm in emergencies. Ideal candidates will possess strong client-facing skills and a love for animals. Benefits include a health cash plan, life assurance, and generous leave policies. Join a vibrant team dedicated to excellent animal care and client service.