Compassionate Funeral Services Advisor

Central England Co-operative Limited; Leicester; On-site; GBP 23,000 - 28,000; Full time

Job summary

OurCoop in Leicester is seeking a motivated Funeral Advisor to support families through the funeral planning process, ensuring dignity and clear communication.

You will coordinate with funeral homes, handle arrangements, and travel to required locations, while upholding our cooperative values.

We welcome compassionate individuals with strong admin skills and a willingness to adapt to the needs of bereaved clients.

Qualifications

• Demonstrates compassion and active listening to support grieving families.
• Attention to detail and ability to handle sensitive information.
• Strong communication and administrative skills.
• Full UK driving licence and willingness to travel within the area.
• Previous administration experience preferred.

Responsibilities

• Guide families through funeral arrangements with empathy.
• Coordinate services and liaise with Funeral Directors.
• Manage administrative tasks with care.
• Ensure high standards in funeral homes.
• Maintain relationships with local institutions.

Skills

Compassionate

Active listening

Communication

Administration

Driving licence

Job description

OurCoop in Leicester is seeking a motivated Funeral Advisor to support families through the funeral planning process, ensuring dignity and clear communication.

You will coordinate with funeral homes, handle arrangements, and travel to required locations, while upholding our cooperative values.

We welcome compassionate individuals with strong admin skills and a willingness to adapt to the needs of bereaved clients.