Community Neighbourhood Manager - Hybrid Role

A2Dominion Housing Group Ltd; Bromley; Hybrid; GBP 34,000 - 43,000; Full time

Job summary

A leading housing association in Bromley is seeking a Neighbourhood Manager to oversee residential communities. Responsibilities include conducting estate inspections, managing tenancy issues, and engaging with residents to enhance community wellbeing. Ideal candidates will have experience in customer-facing roles and a strong understanding of compliance in housing. This position offers a hybrid working model and a competitive salary.

Benefits

25 days’ holiday

Up to 8% contributory pension

Annual health and lifestyle allowance

Qualifications

• Experience in customer-facing roles, housing, or community work.
• Ability to manage a busy workload and make sound decisions.
• Strong IT literacy and willingness to learn new systems.

Responsibilities

• Conduct estate and property inspections to ensure safety.
• Support residents with tenancy management issues.
• Engage with residents and gather feedback for service improvement.

Skills

Customer-facing experience

Strong communication skills

Attention to detail

Ability to work independently

Experience with vulnerable individuals

Tools

CRM systems

Job description

A leading housing association in Bromley is seeking a Neighbourhood Manager to oversee residential communities. Responsibilities include conducting estate inspections, managing tenancy issues, and engaging with residents to enhance community wellbeing. Ideal candidates will have experience in customer-facing roles and a strong understanding of compliance in housing. This position offers a hybrid working model and a competitive salary.