Community Liaison Officer

Pontoon; Epping Forest; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy in community engagement is looking for a Community Liaison Officer to oversee socioeconomic benefits across a project. The role involves working with local schools and communities, managing partnerships, and ensuring initiatives create a positive local legacy. Candidates should have strong stakeholder engagement skills and experience in construction-related community projects. This position is based in Waltham Abbey with 2-3 days on site.

Qualifications

• Experience managing relationships with contractors and suppliers.
• Ability to engage with local communities and schools.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate and oversee community benefit initiatives.
• Develop community engagement strategies.
• Lead local engagement programmes during construction.

Skills

Relationship management

Stakeholder engagement

Communication skills

Network development

Supplier management

Proactive approach

Job description

Job Title: Community Liaison Officer

Location: Waltham Abbey 2 - 3 days on site

Duration: 6 months with scope to extend

Job Purpose

To facilitate and oversee the implementation of Socioeconomic and Community Benefit initiatives across the project. This includes managing partnership opportunities, coordinating volunteering activities, and engaging with local communities and schools - all in alignment with the project's overall Community Benefits and Socioeconomic Strategy.

Key Accountabilities

• Work collaboratively with project leadership, including Project Directors, Senior Project Managers, and the External Affairs team, to develop, agree, and deliver community benefit initiatives that create positive outcomes and a lasting local Legacy.
• Ensure initiatives align with community needs, comply with internal policies, and are delivered within agreed budgets and timelines.
• Lead and deliver local engagement programmes during the construction phase, including school engagement, volunteering, and community outreach.
• Identify and implement Legacy opportunities in line with the project's community benefit plan.
• Organise and host stakeholder and school visits, providing project updates and educational materials to support engagement.
• Support the development and execution of community engagement strategies in collaboration with the External Affairs and Community Benefits teams.
• Work closely with Community Liaison Officers across projects to ensure consistency of approach and shared best practice.
• Collaborate with main contractors to establish a coordinated approach to community benefit delivery, with clear responsibilities and reporting mechanisms.
• Produce case studies, success stories, and positive media content to promote community benefit outcomes.
• Monitor, record, and report on community benefit outputs, supported by data and evidence.
• Provide general administrative and coordination support to the project team as required.

Skills, Experience, and Attributes

• Demonstrated experience in managing relationships with contractors, suppliers, and external partners.
• Proven ability to engage effectively with stakeholders, including local communities, schools, and councils.
• Strong communication and presentation skills, both written and verbal.
• Track record of developing networks and partnerships that support project delivery and community outcomes.
• Experience managing third-party suppliers, including oversight of progress, performance, contracts, and budgets.
• Collaborative, proactive, and adaptable approach with a passion for creating social value through infrastructure or construction projects.

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