Community Carer

HCRG Care Group; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading community health service provider in Guildford seeks a Senior Community Carer to deliver high-quality care to children with complex medical needs. This role involves mentoring staff and ensuring tailored support is provided within the family and community. Candidates should have relevant NVQ qualifications and experience with children with additional needs. Competitive benefits include access to wages as earned, online mental health support, and professional development opportunities.

Benefits

Discounts on everyday purchases

Access to wages as you earn them

Online mental health support

Continuing professional development opportunities

Innovative funding and culture

Qualifications

• Experience of working with children with additional needs.
• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families.

Responsibilities

• Deliver consistent, high-quality care to children with complex health needs.
• Communicate effectively with children, families, and the multidisciplinary team.
• Administer medication as trained and maintain clinical equipment.

Skills

Excellent oral and written communication skills

Ability to relate and create rapport with children

Understanding of complex medical needs

Experience working with children with additional needs

Education

NVQ 3 in health or social care

Recognised nursery nurse qualification

Job description

Overview

Are you an experienced and compassionate carer looking to take the next step in your career? Join HCRG Care Group as a Senior Community Carer, where you will play a vital role in delivering high‑quality care and support to children with complex medical needs in their homes and within the community. In this leadership role you will work closely with families and multidisciplinary teams, ensuring that care is safe, effective, and tailored to each child’s needs. As a Senior Community Carer you’ll provide mentorship and guidance to colleagues, contribute to service improvements, and help create a safe and stimulating environment where children can thrive. If you are dedicated to making a meaningful impact and are ready to embrace this rewarding opportunity, we would love to hear from you.

Main Duties

• Deliver consistent, high‑quality care to children/young people with complex health and well‑being needs, following care plans and safeguarding procedures.
• Communicate effectively with children, families, and the multidisciplinary team, addressing barriers to understanding.
• Maintain professional boundaries and report concerns or changes in a child’s condition to the Clinical Case Manager.
• Ensure clinical equipment is available and operate medical devices such as ventilators, feeding pumps, and oxygen monitors with precision.
• Develop and maintain competencies in tracheostomy, ventilator, gastrostomy, and other advanced care tasks.
• Administer medication as trained and deemed competent, ensuring accurate documentation of all care provided.
• Manage and prioritise workload independently as a lone worker, seeking guidance from the Clinical Case Manager when needed.

Schedule

24/7 service with night shifts across the year, including weekends.

Benefits

• Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping, as well as cashback and voucher offers for treats for you and those special to you.
• Access to wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high‑interest rates.
• Online and face‑to‑face support for your mental and physical wellbeing, from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life‑management help, as well as career coaching and counselling.
• Access to e‑learning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
• An open, just culture where you are encouraged to have and implement ideas that help us deliver our purpose: changing lives through transforming health and care, backed up by at least £100,000 of ring‑fenced innovation funding each year.
• The pride of working for an organisation committed to the highest clinical and quality standards, with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission.
• NVQ 3 in health or social care or a recognised nursery nurse qualification.
• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families.
• Experience of working with children with additional needs.
• Excellent oral and written communication skills.
• Ability to relate and create rapport with children.

Requirements

• NVQ 3 in health or social care or recognised nursery nurse qualification.
• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families.
• Experience of working with children with additional needs.
• Excellent oral and written communication skills.
• Ability to relate and create rapport with children.

Desirable

• Ability to learn theoretical/practical skills.
• British Sign Language level 1.
• Makaton.
• Experience of relevant clinical procedures and technology dependency.
• Minimum of 1 year experience working with children with complex health needs.
• Minimum of 1 year working with children in other settings, e.g., nursery, respite service.

Other Requirements

The successful applicant will need to have a full driving licence and access to a car for work purposes.

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.