Commercial Support Coordinator: Proposals & Revenue

Ainscough Crane Hire; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading crane service provider in Wigan is seeking a Commercial Support Co-Ordinator to enhance customer relationships and support sales and operational tasks. This role involves managing customer orders, preparing accurate quotations, and ensuring smooth communication between teams. Ideal candidates should have strong administration skills and experience with CRM systems. Join a dedicated team offering various benefits, including retention bonuses and generous leave policies.

Benefits

Bi-Annual retention bonus

24 days annual leave plus additional days

Holiday purchase option

Group life assurance

Pension plan

Access to benefits platform

Qualifications

• Experience preparing detailed and complex proposals in response to customer needs.
• Strong operational and customer service skills.
• Understanding of the full end-to-end sales cycle.

Responsibilities

• Maintain and develop relationships with customers.
• Manage customer orders and book cranes, labour, and ancillary equipment.
• Create accurate quotations in line with process KPIs.

Skills

Strong administration skills

Strong interpersonal & communication skills

Negotiation & Commercial Focus

IT literate and familiar with Microsoft Office products

Self-motivated and enterprising worker

Education

Maths & English GCSE's (Grade C or Above)

Tools

CRM systems (MS D365)

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

A leading crane service provider in Wigan is seeking a Commercial Support Co-Ordinator to enhance customer relationships and support sales and operational tasks. This role involves managing customer orders, preparing accurate quotations, and ensuring smooth communication between teams. Ideal candidates should have strong administration skills and experience with CRM systems. Join a dedicated team offering various benefits, including retention bonuses and generous leave policies.