Commercial Sales & Event Manager

code4; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent cultural venue in Greater London is seeking a Commercial Sales & Event Manager to enhance its venue hire and events program. The successful candidate will manage the client journey from inquiry to delivery, collaborating with various teams to ensure successful events. Key qualifications include experience in event sales, exceptional organizational skills, and strong communication abilities. Join us to deliver exceptional experiences while upholding our commitment to quality and customer service.

Benefits

Hybrid working

25 days annual leave, rising to 30

Complimentary tickets to events

Free therapy and mental health support

Enhanced pension contributions

Interest-free travel schemes

Staff discounts and socials

Qualifications

• Experience of handling commercial enquiries in a customer-facing setting.
• Confidence in converting enquiries into bookings.
• Experience working across multiple stakeholders.
• Ability to manage budgets and costs.
• Strong organization skills with attention to detail.
• Clear communication skills, both written and verbal.
• Calm problem-solving during events.

Responsibilities

• Act as first contact for event enquiries and bookings.
• Generate and convert leads into bookings.
• Create tailored proposals for clients.
• Manage the client journey from enquiry to contract.
• Plan and coordinate confirmed events.
• Collaborate with internal teams and manage suppliers.
• Ensure compliance with licensing and safety regulations.
• Support event delivery as Event Duty Manager.
• Maintain accurate records for forecasting and reporting.
• Gather feedback to improve future events.

Skills

Event sales experience

Client relationship building

Event logistics coordination

Budget management

Strong organization and attention to detail

Clear communication

Problem-solving skills

IT skills (Microsoft Office and Excel)

Job description

The Old Vic is looking for a Commercial Sales & Event Manager to help grow our venue hire and events programme, maximising income while delivering well-run, high-quality events that reflect our values and commitment to excellent customer service.

If this role interests you, please apply even if you don t meet every point below. We welcome transferable experience from events, hospitality, venues, sales, client services, production support or project coordination. Training will be provided on our internal systems and processes.

What you ll do

• Be the first point of contact for venue hire, filming and event enquiries
• Proactively generate and convert leads into bookings
• Create clear, tailored proposals and quotes that meet client needs and maximise income
• Manage the client journey end-to-end : enquiry to contract, delivery and invoicing
• Plan confirmed events in detail, producing schedules and operational documents
• Coordinate with internal teams (Operations, Technical, Front of House, Finance, Marketing and others)
• Manage suppliers and partners to agreed standards, timelines and budgets
• Ensure access, licensing, insurance and health & safety requirements are met (including risk assessments)
• Support on-the-day delivery as Event Duty Manager or alongside the Duty Manager
• Maintain accurate records of bookings, pipelines and income to support forecasting and reporting
• Review events post-delivery and use feedback to improve future activity

What will help you succeed

• Experience of event sales, venue hire, or handling commercial enquiries in a customer-facing setting
• Confidence building client relationships and converting enquiries into bookings
• Experience coordinating event logistics and working across multiple stakeholders
• Experience managing budgets and costs (scale can vary)
• Strong organisation, attention to detail, and ability to prioritise to deadlines
• Clear written and verbal communication
• Calm, practical problem-solving during live delivery
• IT skills including Microsoft Office and Excel (we ll train you on other systems)

Benefits (highlights)

• Hybrid working and a culture that supports work / life balance
• 25 days annual leave rising to 30 (plus bank holidays), with option to swap bank holidays for religious / cultural observance
• Complimentary tickets to Old Vic previews (plus other performance opportunities)
• Wellbeing support including free therapy and mental health champions
• Enhanced pension contributions, sick pay and family-friendly policies
• Interest-free travel schemes, staff discounts, socials, and staff networks / working groups

How to apply

Apply using the format that suits you : CV and cover letter, application form, or a short video / audio (up to 2 minutes).

Closing date : 5 January 2026. Interviews expected w / c 12 January 2026.

The Old Vic welcomes applications from people of all backgrounds and particularly encourages applications from global majority, LGBTQ+, neurodiverse and disabled candidates.