Commercial Planning Senior Manager

Holland America Line Inc; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading cruise company is seeking a Commercial Planning Senior Manager to shape the sales and revenue strategy for its brand. The role involves leading the development of annual sales plans, managing cross-functional commercial activities, and providing insights through data analysis. Ideal candidates should possess strong business acumen and experience in stakeholder management within dynamic environments. A degree in a relevant field is desirable. The position is full-time and offers hybrid working options.

Benefits

Employee Discounted Cruising

Extensive learning opportunities

Recognition scheme

Minimum 25 days leave

Company paid health assessment

Qualifications

• Experience in sales and revenue strategy.
• Experience in delivering commercial change.
• Experience in managing stakeholders effectively.

Responsibilities

• Shape the sales & revenue strategy for the Cunard Brand.
• Develop annual sales plans across global markets.
• Manage and monitor cross-functional commercial activity.

Skills

Business acumen

Commercial awareness

Stakeholder management

Proactive commercial change

Analytical skills

Education

Degree in relevant subject

Job description

Cunard provides the definitive ocean travel experience perfected by over 185 years at sea and is continuously redefining the voyage experience for future generations. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Commercial Planning Senior Manager to bring fresh insights and expertise to our Cunard department.

Role Overview

As the Commercial Planning Senior Manager within our Cunard Planning team, you’ll play a crucial role in shaping the sales & revenue strategy for the Cunard Brand, collaborating with teams globally to deliver commercial planning and change activity. Key responsibilities include:

• Lead development of our annual sales plan across Cunard’s global markets, ensuring it is aligned to our distribution strategy.
• Guide our senior business leaders to develop cohesive annual global campaign plans that align with our commercial objectives, ensuring commercial readiness to deliver these plans.
• Establish effective governance to manage and monitor our cross-functional commercial activity, and chair cross-functional forums.
• Manage commercial change that impacts multiple Cunard directorates, identifying impacted areas, developing and managing implementation plans, and leading working groups to ensure a seamless delivery.
• Provide actionable insights through robust analysis of financial and guest data, supporting decision-making at all levels.

Position Requirements

Our ideal candidate will bring experience, fresh ideas and different perspectives to Cunard’s commercial planning, with a strong focus on sales, marketing, and revenue generation.

Required Qualifications and Skills

• High level of business acumen and commercial awareness, particularly in sales & revenue strategy.
• Experience at proactively delivering commercial change in a dynamic environment, developing options to mitigate risks, and leveraging opportunities.
• Experience of embedding effective governance processes to drive results.
• Proven experience of effectively managing and collaborating with a range of stakeholders, challenging and influencing effectively across all levels of seniority.
• Degree in relevant subject and project management experience is desirable.

About You

You are someone who thrives in a fast moving, collaborative environment yet is capable of working independently with a high degree of accuracy and accountability. Your qualifications are just the start; we're looking for team members who are eager to learn, grow, and contribute to our collective success.

Personal Qualities

• You are a collaborative partner, able to influence and align stakeholders without direct authority.
• Comfortable working with numbers and data, you bring clarity and insight to complex challenges.
• You thrive in a global, fast‑paced environment, adapting quickly to change and driving continuous improvement.
• You communicate openly, listen actively, and empower others to succeed.

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full‑time position, on a permanent basis, with hybrid working including up to two days from home.

We offer a dynamic and inclusive workplace where your work makes a real impact. Beyond competitive salaries and benefits, here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers.
• Extensive learning and development opportunities.
• Recognition scheme with prizes and awards.
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
• Employee Assistance and Wellbeing programmes.
• Contributory Defined Contribution Pension scheme.
• Company paid Health Cash Plan and health assessment.
• Life Assurance.
• Parental and adoption leave.
• Employee Shares Plan.
• Electric Car and Cycle to Work schemes.
• Onsite restaurant offering healthy meals.
• Discounted retail and leisure via discounts portal.
• A friendly welcome with help settling in.
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
• Employee‑led networks.
• In‑house Occupational Health help and access to digital GP.

Application Note

Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes.

Apply today and let’s explore how your skills and ambitions align with our opportunities!